Extremely helpful and kind staff. Needed supplies and a snow blower so I traveled from Lackawanna, NY as this store was the only store locally with a snowblower due to the 80"+ November storm that hit. South Buffalo, Lackawanna, Orchard Park and Hamburg, NY were hit very hard by the snow. Town plows were unable to get through on many streets due to stranded vehicles and commercial vehicles (the thruway was closed due to weather) I placed my order for the snowblower online to ensure that I would be able to get it on Monday night. Early Tuesday morning I received an email stating the confirmation that my order was ready for pick-up. The staff were so nice, helpful and empathetic with my situation. They assisted me with processing the paperwork and helped me find a few other items. Exceptional staff...... Thank you!!!!!

Just stopped in and got to listen to two employees criticize my car because it had a light bar on it. "What's up with all these beater cars with light bars on them" and "maybe they think it's cool to pretend to be a cop." Not saying that you can't criticize stuff but you should never do it infront of customers as you never know who, in this case, that vehicle belongs to. Just made the visit annoying and what seemed to be unprofessional to me. Had what I was looking for but this just made the experience poor. Also I didn't know being a volunteer firefighter was such a crime. Visit date: 11/18/24 Visit time: 4:40

Prices can be a little bit higher on some things & not always on the best quality but the customer service is probably among the best you can find anywhere these days! Helpful & friendly staff makes all the difference! After I had surgery they even offered to carry my purchases to the the car for me-I never even had to ask!

Always have an item I'm looking for with a very helpful staff.

Great people, as always. 1/2" drywall was 21$ a sheet. Seemed high but it's convenience store prices with concierge service. Been going for 30 years. Never had anything but stellar help and courtesy.

Always awesome!! Great variety, helpful staff. Have been utilizing their strained glass supplies for 30 years. This is an art form that is very gratifying. My mother was building and repairing windows for a local church in her nintes!

Value home center is a good place to get everything and anything you really need I went in there for the things that you screw in your wall for teacups they don't have them no more not the size I was looking for and they're all nice in there all you have to do is ask for help and there's always someone there to help you and it's very clean in there when you walk in there it does not smell of nothing

Valu is close to home and has all the essentials for basic home maintenance. You most always are greeted upon entering and the staff is very helpful.