1/5 Charlie H. 4 months ago on Google
Tonight’s
visit
to
this
establishment
was
horrible.
Every
other
time
we’ve
gone
in
the
past
has
been
an
enjoyable
experience.
Friendly,
fast
and
competent
staff.
However
tonight
the
service
was
insanely
slow.
When
the
food
arrived
everything
was
cold.
They
blamed
it
on
then
steak,
but
that
doesn’t
explain
why
the
sides
were
served
cold.!
It
was
probably
due
to
having
the
AC
on
during
the
winter.
It
was
uncomfortable
cold,
we
were
shivering
while
trying
to
enjoy
dinner
and
a
night
out.
When
we
had
a
question
about
the
bill,
the
waitress
got
snippy
and
asked
if
we
wanted
to
see
a
manager.
So
we
did.
When
he
got
to
the
table
he
followed
the
waitress’
attitude,
didn’t
want
to
hear
what
we
had
to
say,
and
then
got
cocky.
The
man
needs
to
learn
some
customer
service
skills:
actually
listen
to
customers,
not
be
so
rude,
disrespectful,
patronizing
and
unprofessional.
Sadly,
won’t
be
going
there
again
any
time
soon,
and
this
WAS
a
favorite.
3 people found this review helpful 👍