We rented a kayak for half a day. Super uncomplicated and friendly service and good instructions and tips for the tour. Even when we spontaneously wanted to extend the rental period, this wasn't a problem. It was a great trip on Lake Lucerne. Lovely again!

We wanted to go on a kayak tour at 9 on Sunday morning. Unfortunately, on Saturday I noticed that my health was getting worse and I knew that I wouldn't be able to go on a long kayak tour the following day. So we tried to reach someone by phone around 2 p.m., but without success because only the answering machine answered. We started a second attempt at 5 p.m. and agreed that if the answering service came on again we would leave a message. However, this time the phone didn't answer, the bell rang, but no one answered. There was no other contact option and it was not clear on the website what the exact times were or how available they were on Saturdays. We also thought that they would call us back when the opportunity came, since we were also called back on Thursday evening. Unfortunately, no one called us back. My husband called in the morning and I couldn't hear the conversation, but I could tell from his reaction that the provider was definitely not happy. He said we should have contacted us earlier, but I wonder why no one answered the phone the day before and why they didn't try to contact us again. My husband was finally asked “if we are not from here”. My husband said no. Then they simply hung up without a comment. I still wonder to this day whether it had a racist background in some way and whether we would have been treated differently if we had been Swiss. Anyway, I of course understand the provider's anger, but there is always the possibility that a customer will have a bad time at short notice and you may have to face a cancellation in the morning. I wouldn't have thought that you would have to expect such a reaction, especially since the provider was really very friendly during the first conversation. If this is such a big problem, then you should either offer a cancellation fee or make it possible to make a booking online where a fee is waived if you cancel at short notice or at least there would have been a notice on the website that you can cancel within 24 hours must. Even if you're angry, I don't think you deserve that kind of reaction.

It's great having access to all kinds of water sports in such a beautiful location. The guys at Adventure Point provide a great service.

TOP. Easy to reach, parking spaces (public, some with parking meters) in front of the door. Well-maintained material with well-founded instructions. Maps and tips free of charge. After consultation with the supervisors, it can also be reached outside of normal business hours. Gladly again R.D.

Great service, nice man

So accommodating and friendly! Had an eventful and perfect day!

Very good and friendly service, thank you! The location is very nice to drive 🛶.

Awesome guides & tours. We have done three different outings: - River Tuping as a family: it was a great experience & a lot of fun - Canyoning with a group: professional & very knowledgeable guides, spectacular views, it was safe & fun! - snow showing with a lovely fondue by a very nice chalet, out in the wilderness with nobody else. Thank you for the great times Adventure Point!!!

Super Tour mit Kanadier und Kanu. Gute Instruktionen und Routentipps erhalten. Muss man erlebt haben 👍🏽

Very friendly and personable, the equipment is in great condition and the view while rowing speaks for itself. Highly Recommended.

Great service and tips.