1/5 GOAT G. 6 months ago on Google • 2 reviews
Shockingly
Poor
Service
at
Outback
Restaurant,
Zurich
Stadelhofen
I
rarely
write
reviews,
but
my
experience
at
Outback
Restaurant
at
Zurich
Stadelhofen
was
so
egregiously
bad
that
I
feel
compelled
to
warn
others.
Having
heard
of
the
Outback's
cozy
ambiance
and
expecting
a
friendly
Australian
hospitality,
my
visit
was
instead
marred
by
an
encounter
with
the
boss,
whose
attitude
was
nothing
short
of
hostile.
On
a
day
when
the
weather
invited
outdoor
dining,
we
were
grudgingly
told
we
could
sit
outside.
Yet,
that
was
the
end
of
the
hospitality,
as
we
were
left
unattended
for
an
excruciating
half-hour,
without
so
much
as
an
acknowledgment
or
a
menu.
It
seemed
our
patronage
was
an
inconvenience
rather
than
a
valued
business.
The
clear
disdain
for
customer
service
was
palpable
and
confounding.
One
goes
to
a
restaurant
to
enjoy
not
just
the
food
but
the
service
and
experience,
all
of
which
were
absent
during
our
visit.
We
left
feeling
disrespected
and
undervalued,
with
a
tainted
view
of
what
should
have
been
a
pleasant
outing.
To
the
management:
your
guests'
satisfaction
should
be
a
priority,
not
an
afterthought.
It
is
a
disservice
to
the
Outback
name
and
the
hospitality
industry
at
large.
Future
patrons
be
advised:
you
may
expect
the
Australian
Outback's
rugged
beauty
but
prepare
for
a
service
desert
at
this
establishment.