I have no idea how did this hotel receive 4 stars. Where to start? 2 stars hotel breakfast, extremely poor and limited, and when you want to wipe your hands you get to use square shaped thin papers to do so because probably it’s too much for them to offer normal tissues or napkins. The heater in the room had a hole in it which exposed the inside, the toilet shower handle came off and the door can be opened from the outside if it was pushed. Also, if you leave the door open for few seconds it starts making an annoying loud noises to remind you that the door is opened. I really don’t know who is managing the property but I am pretty sure it’s run by a person who has no clue about running a hotel and here is why: -Room refrigerator is locked and can’t be opened without a key from the reception. -Tv speakers in the toilet. -no fresh towels until you ask for it in the reception. -music playing all over the hotel and rooms corridors from 7 to 10 pm. -breakfast times changes during weekends. And to add to our misery I was given a key and a card to the room because cards don’t work in my room. No air-condition remote control in the room you have to go down to the reception and pick it up by stairs, of course, because the elevator is out of service. -No WiFi in rooms. -the reception area is a hangout place for the staff and there friends. To be fair the staff were nice and helpful What a terrible experience and a waste of money. They do not deserve the stars.

We arrived after midnight and had to leave at 6:30am the next morning. The hotel was comfortable, clean, and overall quite nice for the short time we were there. The staff were exceptionally helpful and got us checked us in quickly. They also arranged for bag breakfasts, since we had to leave to early. They were quite kind and spoke English fluently, which is wonderful because we sadly know very little Polish.

Tragic hotel, very expensive, service is very poor. The purity menu has not changed since the reign of the tsar. Sausages and all food stinks throughout the hotel. The rooms stink, the furniture is old and broken, the bedding is torn.

Very nice and comfortable hotel. Great restaurant and good service.

Hotel oviousley has its better days in the past. There can be different opinions about the style and design. But ok. Check the pictures. Materials are of a good quality. But poorly maintained. Door card not working. When you open the door with the key alarms turns on. If your neighbour is coming late you will be woken up… Why not to fix it? I had to stay here for a longer period. More than a week. They rent restaurant for parties. It is already third party during my stay. It is 2 a.m. as I am writing this text and the music is still on loud. Hotel is almost full. Everybody has to listen in… Attitude towards the guests…

Very nice hotel. Clean and beautiful. Tasty breakfast

This was the worst hotel experience I have had for a long time. All the negative comments are true so I don’t need to repeat them. The hotel does not do anything to fix the issues but pretend all the time that these are new problems. Money wasted x100. Do not recommend!

This place is very nice inside. And located only a mile from the mall.

Zimmer altmodisch, service beim Empfang und check out unpersönlich. Schlafkomfort schlecht zimmer lassen sich nicht abduckeln Frühstück grausam, kaffee Maschine arbeitet im schneckentempo und ständig knatscht die tür wo service prsonal raus und rein läuft 1x nie wieder

Dated rooms, needed a renovation. Far from the main sqaire.