Very good hotel, clean, polite and helpful staff, good food, excellent location in the old town. **One detail, the breakfast on weekdays could be improved, the buffet on weekends is satisfactory.

This review is for the restaurant of the hotel, since we only stopped here for lunch. The resraurant has very good and fast service, the food is delicious - both traditional dishes and contemporary cuisine. Zlatograd (and the Rhodopi region) is famous for some amazing dishes, which you cannot find anywhere else - definitely try rhodopski klin and patatnik). We enjoyed everything we ordered - the bread was so tasty, chicken and tripe soup were delicious too, chebabchichi (look like long meatbeals, but with diffirent seasoning) were great. The hotel and the restaurant offer also pool services, so of you happen to visit the place in summer, you can enjoy a swim too. Took 1 star from the review only because they do not accept card payments.Prices are very good (our lunch cost 26 leva, which is around 13 EUR) and it is very good value for the quality of food and service.

Unpleasant place, rude staff and dirty rooms and bathrooms.

It was terrible. The food and the music were the worst. Pleased work on these things. I went to this hotel for third time and i am literally disappointed. I don’t like it at all.

The worst service ever! Me and my wife and kid got confirmation for a working restaurant around the pool area. But when we reached there, we were literally thrown out by the waiter He said: We should pay $20 for the electricity in the garden

Restaurant review only: We visited on a cold day. The restaurant is cozy. Very good and affordable food. Would recommend

We were in Sevriev's houses. It is in the old town. The view from our room was very good. The main restorant was nice, there is a dancing and the food was delicious.

Excellent customer service. Decent menu with agreeable prices. Clean with all sanitary measures. I recommend this place to any traveler.