Featured Reviews


Frequently mentioned in reviews: staff (12) service (9) friendly (8) hotel (7) rooms (7) clean (6) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Koena David M. 1 year ago on Google
    I've attended a number of events in various venues within the establishment and I have to say I've never been disappointed, from the security personnel at the entrance to the receptionist and the chef. Irrespective of the season, the swimming pool is always clean and sparkling ✨️ 👌🏾.
    3 people found this review helpful 👍

  • 4/5 Kele M. 4 months ago on Google • 56 reviews
    Perhaps it's the room that we got that had an issue with the curtain rail. We waited for an iron till we changed outfits. The food took a bit long to prepare but was exquisite once we received it. The meat was just perfectly ✔️ 👍🏾 👌 Too many turns getting there, but the whole staff was simply 👏🏾
    1 person found this review helpful 👍

  • 5/5 Gaylen P. 6 months ago on Google • 7 reviews
    Very pleasantly surprised by this hotel. We had just collected a 3 ton 4x4 truck with a trailer, and they made parking available for us with our very long vehicle. Dinner was great, very much worth checking in here just to try the chicken curry. Extremely friendly and efficient staff as well.
    2 people found this review helpful 👍

  • 5/5 ConnieM M. 6 months ago on Google
    The service is top tier 👌, your chef Bobby is amazing.
    2 people found this review helpful 👍

  • 5/5 Pollie T. 6 months ago on Google
    Friendly and helpful staff. Neat rooms and lovely meals.
    2 people found this review helpful 👍

  • 5/5 Lindiwe S. 5 months ago on Google • 3 reviews
    The service is so excellent, we were celebrating my nephew's birthday and the serv8ce is so outstanding and efficient. The employees are so friendly as well.
    2 people found this review helpful 👍

  • 3/5 Mosiuwa M. 1 year ago on Google
    Spacious, cozy rooms. No mini fridge 😢. The bathroom glass door sounds like you are closing the prison cell door. it's heavy. The shower head was in an awkward position, and water hit the steel bar that supports the shower glass.
    2 people found this review helpful 👍

  • 5/5 De B. 5 months ago on Google • 26 reviews
    I received excellent service, the staff is friendly, the rooms are spotless clean, the breakfast was good
    1 person found this review helpful 👍

  • 5/5 Solly T. 3 months ago on Google • 9 reviews New
    The service of the staff on duty and the other branch near was awesome, food as well and the atmosphere was quite and serenating.
    1 person found this review helpful 👍

  • 1/5 Thando D. 1 year ago on Google
    From the moment we checked in, the front desk personnel was rude, the first dinner service we had wasn't as welcoming as supposed to. The breakfast chef lady was mean and some restaurant staff as well were mean and rude. But Mr Klaas and some other ladies made our stay very pleasant
    1 person found this review helpful 👍

  • 2/5 Priscilla U. 8 months ago on Google
    It took a while to get us checked in. The light in the room is a bit dull, the mat is veeeeeeery dirty 😢
    1 person found this review helpful 👍

  • 4/5 Celestial P. 5 months ago on Google
    Very clean, friendly staff .the food was awesome too
    1 person found this review helpful 👍

  • 5/5 Reinhold J. 1 year ago on Google
    The staff are so friendly and willing to help. Thank you for making my stay so lovely
    1 person found this review helpful 👍

  • 4/5 Joseph C. 1 year ago on Google
    The Anew Hotel is self sufficient in terms of load shedding and is very well organised. Thank you.
    1 person found this review helpful 👍

  • 4/5 Cathrine S. 11 months ago on Google
    It was great to be at that hotel, friendly staff indeed.
    1 person found this review helpful 👍

  • 5/5 Sobahle W. 2 months ago on Google • 14 reviews New
    I was satisfied with everything throughout my 5 days stay.

  • 3/5 Barbara S. 9 months ago on Google
    Hotel needs to improve more especially food. Food is not nice at all

  • 5/5 PRECIOUS M. 9 months ago on Google
    It's a beautiful place,spacious and it is not far from the center..i have both sleep in(leisure)and workshop(business)experience.its an ideal place to have work function like worshop,meetings and farewell,and u can also take ur family for an outing plus there is a great variety in terms of baffet.

  • 4/5 Cedric K. 11 months ago on Google
    We didn't have a booking we phoned while on the way to make provisional booking and the receptionist helped us in a friendly manner and she managed to arrange dinner for us, all was 100% she is such a star to this hotel thank very just I forgot her name

  • 5/5 Vincent N. 1 year ago on Google
    Great, rooms, great customer service and it's well positioned. It host events and their food is delicious.

  • 1/5 Winnie S. 1 year ago on Google
    The staff has bad attitude ,food setup very bad and tastes horrible

  • 1/5 Thando L. 2 years ago on Google
    The hotel toilets do not have air fresheners and windows which is very bad and unreasonable. The hotel pool is very small yet the hotel accommodates a lot of people. The Elevators take time to take you to your destination. Some of the rooms don't have shower doors. The hotels don't have shower mats. The aircons don't work properly as well as the televisions. Breakfast service is slow.

  • 5/5 Mmabotse R. 2 years ago on Google
    This place is beautiful, has good parking, beautiful flowers, reception is beautiful and they are welcoming. I love how their staff works with people. They are very patient and gentle. The elevators are all working, stairs are also in a good condition. The place inside is very cool. Sofas are very clean. Arrangements of the rooms are very nice, bedroom has tv and sitting room has tv. And their rooms are very affordable. They also offer food, best food. Their kitchen is super lit. Their pool is very safe as is not deep even children at very to swim in there. I loved being in that place and I can go there a million times the opportunity can come my way. Their window ohh my God are big💓💓. The bathroom is very good. I can't stop writing 💓💓 I'm in love

  • 5/5 Thembelihle Okuhle B. 1 year ago on Google
    The room was clean and tidy. The service was good.

  • 5/5 Nelisiwe T. 1 year ago on Google
    The hotel is good, the staff members very friendly and the part I like the most is the access to gym.

  • 3/5 Siphokazi Z. 1 year ago on Google
    Reservations not serious about client service. Receiving and Receptionist, am not satisfied, improvement is needed. Aircon was not working properly, Receptionist had to loan me a fan heater 😒 Food was👍 Security 👍

  • 5/5 Venessa R. 1 year ago on Google
    We had breakfast areange by DEL. I am deeply impressed as in deeply. The restaurant area is clean and tidy. I also enjoyed the the meal I had. Keep.it up and ANEW for ever!!!


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