(Translated by Google) IF YOU WANT TO BE TAKEN WELL, GO TO ANOTHER PANDORA (THE 2 MOST SUPREME EMPLOYEES ANA ALBA AND ALMUDENA) A real garbage site and not because of the product but because of the employees. They kicked me out at 9:15 saying that they had closed (I imagined it was because of so many people...) I asked to speak to a manager to find out why they won't let me in to make a change after waiting almost 1 hour in line and There was neither manager nor person in charge. They also did not want to give me the claim sheet and this even ended with the local and municipal police waiting for them to give me the sheet. They are arrogant, unprofessional and useless workers. I had to go the next day again to change the bracelet and put up with the bad looks and comments they made so if you read this DO NOT GO TO THIS FRANCHISE FOR ANYTHING. (Original) SI QUIERES QUE TE ATIENDAN BIEN VETE A OTRO PANDORA(LAS 2 EMPLEADAS MAS SOBERBIAS ANA ALBA Y ALMUDENA) Una auténtica basura de sitio y no por el producto sino por las empleadas. Me echaron a las 9:15 diciendo que habían cerrado ( Me imagine que era por tanta gente...) pedí hablar con una encargada para saber el porqué no me dejan entrar para hacer un cambio después de esperar casi 1 hora en la cola y ni había encargada ni responsable. Tampoco me quisieron dar la hoja de reclamaciones y esto acabo incluso con la policía local y municipal esperando a que me den la hoja. Son soberbias poco profesionales y inútiles trabajadoras. Tuve que ir al día siguiente otra vez para cambiar la pulsera y aguantar las malas miradas y comentarios que hacían asín que si usted lee esto NO VALLA POR NADA A ESTA FRANQUICIA.

No shame. The treatment that my wife and her sister-in-law, accompanied by a minor, received on March 12 around 11:00 in the morning by two of their employees, makes this review worth taking very seriously. Directly, and without even listening to what they were looking for, they told them that there was nothing for them in that store (which, speaking clearly, means throwing them out onto the street). The reason? More than probably another case of 'fatphobia', it is true that both my wife and I do not fall within the canons of beauty with which we are harassed daily in the media, but we are still people like anyone else. If I had met them at that moment, the complaint form would have fallen no matter what (my wife did not know how to act in the first instance) It is true that I am writing this review days later but until now I have not found the appropriate words to write it. And since I am not one to expand on this, I do want to make my opinion very clear, the staff at the Pandora store in Bahia Sur in San Fernando is disastrous, if you can avoid buying in the store all the better. Even today I am still considering the possibility of taking legal measures against the store.

(Translated by Google) The saleswomen are very incompetent and treat the customer very badly. I went to exchange a bracelet because it was too small for me and they told me that there was no my size and that they would not know if it would come and would give me time to change it because it was only 15 days old. unprofessional I hope they close that store be careful when you buy there (Original) Las dependientas son muy incompetentes y tratan muy mal al cliente fuy a descambiar una pulsera por qué me estaba pequeña y me dijeron q no había mi talla y q no sabrían si vendría y me daría tiempo a cambiarla por q solo tenía 15dias me parece fatal y muy poco profesionales espero q cierren esa tienda cuidado cuando compréis ahí

(Translated by Google) Nefarious staff and with little desire to work, they do not get involved with their work. Little professionalism both by the store staff and by the Pandora Brand itself. (Original) Personal nefasto y con pocas ganas de trabajar, no se implican con su trabajo. Poca profesionalidad tanto por el personal de la tienda como por la propia Marca Pandora.

This Christmas I bought 3 bracelets in the store, plus charkm, let's leave some money, well although the treatment was not the best, today I return at 9:40 p.m., store with a couple attended, I am going to enter, I hope, to the Ignoring myself, I pretend to go in and they rudely tell me that it is closed, I tell them that it is not 10:00 and that the hours are until 10:00 and they tell me that they have to do things. I understand that they have to do things but if closing is at 10:00 and they can't, they will have to do them later or in the morning as is always done in every store. Tomorrow's schedule gives room for that. With which, terrible treatment, abrupt and cutting, they ignore you and on top of that they don't comply with the schedule. I don't buy another chark there, nor does anyone else in my family. As if I don't buy more at Pandora. The selection of personnel leaves a lot to be desired for a firm like this.

(Translated by Google) You go for a size change and they treat you very badly. Even if you are going to buy notes certain contempt. I read the general opinions about the bad treatment they have to their clients and apparently they are very much left over. I don't come back anymore. I was treated horribly by a middle-aged lady. (Original) Vas por un cambio de talla y te tratan muy mal. Incluso si vas a comprar notas cierto desprecio. Leo las opiniones generales sobre el mal trato que tienen a sus clientes y por lo visto van muy sobrados. Yo no vuelvo más. Me trató fatal una señora de mediana edad.

After not having the size I needed, I waited for them to have it in stock, according to them it was delayed due to a problem with the order, when it arrived home I measured it since it was for a gift and it turned out that it was smaller, I went to make the change again and bluntly they told me that's what there was.... a disastrous deal, I'm not going to go again.

I don't like writing bad reviews, but I think in this case it's worth it. I am a regular in Bahía Sur and I like Pandora products, so I have visited this store several times and on all occasions the service has been disappointing. One day when we wanted to enter 15 minutes before closing time they told us that we could no longer enter, well, understandable that the staff wants to rest. Another day in the middle of the afternoon when we entered the shop assistant was talking on the phone and acted as if we were not there, so we left without making the purchase. The last day we went, we asked for a product that we saw on the display and he told us that they didn't have it in the store, when they had two units of that product. In general, there is absolute negligence on the part of the staff in serving their customers. We have already decided that we will not enter this store again.

(Translated by Google) Bad customer treatment. In the end I left without being attended. You have to beg to be served, even with an empty store. IM not coming back anymore. (Original) El trato al cliente nefasto. Al final me fui sin ser atendida. Tienes que suplicar que te atiendan, incluso con la tienda vacía. No vuelvo más.

(Translated by Google) Painful treatment of staff and after-sales service (Original) Penoso el trato del personal y servicio postventa

(Translated by Google) It is definitely a site to observe the products they sell, it is much better to buy through the web. (Original) Definitivamente es un sitio para observar los productos que venden, es muchísimo mejor comprar a través de la web.

We entered at 9:28 p.m., they didn't even say hello, I asked him for a price and he looked at me badly. I ask him what time they close (I thought he was treating me that way because they were closing) and he tells me "at 10 p.m., but come on, at that time I already have the deck thrown out." I'm not going to set foot in this store again, they lost my purchase.

Pandora, an international jewelry brand with HORRIBLE customer service. Several things don't seem normal to me. The first is that if the jewel you want is not in the store you have to order it online, well sorry but no, because if you are an older person the online one is too big for you and because trying on yourself and receiving good treatment in the store is also included in the price of what I'm paying. The second thing, if you order it online, the jewel comes in a plastic with a mini box, 0 presentation for the money you are paying. And the third thing, if you place the order online and want to exchange it in the store and they don't have it, their response is: that's online, with no option for the store to refund your money or bring it to you. THE TREATMENT OF CUSTOMERS IS TERRIBLE FOR THE MONEY WE PAY. NEVER AGAIN PANDORA.

Little education, when you enter the store they don't even greet you. It seems that if you go in a tracksuit they don't serve you or that impression was given to my partner and me. We will not return, if we make future purchases they will be online. No need to waste time to be ignored.

Everything is very pretty on the outside, but the Pandora engraving machine has not been working since it was installed. For kings, many people usually engrave pendants, since this year's new collection came with pendants to be able to engrave them (+€10), so all the more reason they have reasons to fix the machine instead of sending me to the Jerez store to have it done again. They have the machine there broken down. They excuse themselves by saying that it is not their problem, but that it is the technician who has to fix it. Where is the store supposed to be where I have to go without the machine being broken?

(Translated by Google) Excellent service, I went looking for a charm for my partner and they showed me all the ones they had. They were very patient with me, explaining in detail each one that interested me; until I decided. I definitely recommend this place. (Original) Excelente atención, fui buscando un charms para mí pareja y me mostraron todos los que tenían. Tuvieron mucha paciencia conmigo, explicándome detalladamente cada uno de los que me interesaban; hasta que me decidí. Sin duda alguna recomiendo este lugar.

(Translated by Google) I just left the store (20.01.2020, 16: 30h) and the girl who was very friendly. He has been able to advise us perfectly. We have been very happy with your deal. (Original) Acabo de salir de la tienda (20.01.2020, 16:30h)y la chica que había muy amable. Nos ha sabido asesorar perfectamente. Hemos quedado muy contentos con su trato.

Acabo de estar alli. Atención personalizada, amable y perfecta, no entiendo los comentarios. De 💯. Recomiendo no hacer ningún caso de ellos y comprobadlo personalmente.

Muy satisfecho con mis 3 compras todo perfecto y super amables las 3 veces , 2 de ellas coincidió la misma dependienta una chica con el pelo rubio y rizado super timpatica y amable , ojala cada vez que vaya me atienda ella , me aconsejó muy bien!

El trato de una de las empleadas .. .una chica de ojos claros y pelo rizado ..que se sepa que me fui sin comprar por ella ..el trato fue nefasto y poco interés por su trabajo ..hay que aprender a como tratar a los clientes y es una pena porque como están las cosas perder ventas no es lo ideal ..a mí y mi amiga nos hizo sentir fatal y es más ya por lo menos no pensamos comprar allí más

Super bad treatment, if they are not interested they ignore you and they do not attend to you, the first thing they have to have is education and find a solution for the customer and I see that they do not like returns because they make them work a lot zero education and from what I see they They leave a lot of reviews for the same employees, I think they lose a lot of clientele. Thank you.

Terrible treatment, I go to have a defect that my ring has resolved, which I zoom in on so that I can see it with the camera more closely and their response has been to ask if you have eaten something with it, in short, terrible treatment and attention.