1/5 Vivien N. 8 months ago on Google
I
had
booked
an
appointment
to
get
a
mental
health
care
plan
review.
Upon
arrival
to
the
centre,
I
was
informed
that
the
doctor
I
had
booked
with
only
sees
male
patients
and
that
I
was
going
to
be
moved
to
another
GP.
I
was
not
informed
of
this
beforehand
either
by
phone
or
text.
After
waiting
almost
an
hour,
I
was
seen
by
Dr
Thayaparan.
I
informed
him
that
I
needed
to
get
my
care
plan
reassessed
and
that
it
should
be
on
file,
given
I
had
gotten
a
care
plan
from
the
centre
previously.
He
barely
acknowledged
me
during
the
entire
interaction
and
faced
his
computer
clicking
around
the
screen
before
turning
to
me
and
asking,
"What's
your
problem?"
I
asked
him
to
clarify
what
he
meant.
He
said,
"What's
your
mental
health
problem?
I've
never
seen
you
before."
I
was
taken
aback
by
the
way
he
was
speaking
to
me,
but
calmly
clarified
that
I
already
have
a
care
plan
and
diagnosis
and
simply
needed
him
to
review
it
so
I
could
go
back
to
my
psychologist
for
more
sessions.
He
said
nothing
and
turned
away
from
me
clicking
around
the
screen
for
what
felt
like
five
minutes
before
calling
someone
and
telling
them
that
he
"has
a
patient
who
needs
a
mental
health
care
plan,
can
you
do
it?"
He
then
handed
me
a
K10
sheet
and
sent
me
away,
telling
me
a
nurse
would
do
my
care
plan
and
to
wait
by
her
door.
I
asked
him
how
long
it
would
take,
he
said
he
didn't
know
and
shrugged
his
shoulders.
During
my
interaction
with
Dr
Thayaparan,
I
felt
invalidated,
dismissed
and
disrespected.
Not
only
was
I
made
to
wait
an
extended
period
of
time,
I
was
met
with
a
man
who
behaved
unprofessionally
and
spoke
in
an
inconsiderate
and
insensitive
manner
towards
me
-
a
young
woman
who
was
seeking
mental
health
help
-
and
who
palmed
me
off
to
another
person.
Doctors
who
cannot
create
an
environment
where
patients
feel
safe
to
speak
honestly,
and
who
are
inconsiderate
of
the
validity
of
mental
health
concerns,
are
not
fit
to
be
doctors.
