Worst rated Swimming pools in Ballarat, Australia

😠 The first contact with any organisation or service is the Receptionist or the telephone operator. That is what you call warm, friendly customer care that allows to build the immediate connection and trust with the place, its people and services. I hope Dr. Tony would look into this department of hi...

😠 Customer service non-existent. Rudeness and attitude from staff seems to the norm here. Life guards seem more interested in policing parents glancing at their phones and catching people out using the spa without a wrist band than watching the pool as they’re paid to do.

🫤 Hard to recommend. They will cancel your sessions with minimal notice and frequently. In one month we had 3 cancellations - But they’ll continue to charge you and want you to utilise the make up class booking system which isn’t really practical or fair. The actual facility is just ok but very crampe...

😠 If you were thinking about sending your kids here please look somewhere else. (Your kids deserve better) After having to deal with the centre manager I happily took both my kids from this school and we will never return. The newly appointed manager does not care about how your kids are progressing a...