Worst rated Hospitals & Clinics in Malvern East, Australia

😠 Avoid Janet Zhang, I've never encountered such a rude and insensitive person like her in medical profession. She is an embarassment to the profession. She does not deserve to be called a doctor. She provided wrong medical information and tried to put off assisting with getting the required health c...

😠 If you make a booking for a specific time be prepared to wait for 1-2 hours. It has been this way for years. If you are prepared to wait the doctors are quite good with Dr King being excellent. I only go to this particular centre every 1-2 years hoping the waiting time issues may improve. Sadly they...

😠 2 months later still no appointment and my Dr faxed them 3 times already! They say leave a email but don't provide a email address when you call. Don't bother calling they don't answer!

😠 The nurses have zero empathy for the children in the ward. Most of the kids there have suffered many traumas and all they want is to be loved and appreciated. The nurses hide away in their little offices and don't come out unless it's to tell us that it's lunchtime. The courtyard is around 3 by 3 me...

😠 I am a recurring patient. I booked 12:10, the 2nd last spot approaching noon time in order to avoid the delay and wait which is normal at this place. I arrived 12:00, the doctor was not in his room. According to the process, I reported to reception and was asked to wait for a while. At 12:05, th...

😠 The care we received in Clayton ED on 25.09.2023 was deplorable. My dad arrived with acute rapid onset of neurological decline and with a severe headache, being brought in via ambulance. While he did get a bed straight away, he was not cared for. He was not cared for in the slightest and is lucky th...

😠 Incompetent, patronising charlatans. These clowns know less about counselling and therapy than a random person on the street. In fact you would have a better time dealing with some random person on the street. Downright pathetic and unacceptable. A complete waste of taxpayers' money. This 'serv...

😠 Terrible clinic, waiting list is long and they do nothing to help you at all except put more and more obstacles in the way from getting things done.

😠 Very dated practice that does not feel professional. You may get the doctor to see you on time, if you're Russian. I had an appointment but left after waiting for an hour when I realised that clients already known to the practice that walked in long after me, were seen immediately.

😠 Ever time I made an appointment, they made me wait for almost an hour over my appointment time and when finally the doctor calls out your name to attend you, she’ll try to finish your case without even listening to you properly. Also, they don’t have the facility to accept OSHC Medibank cards so Int...

😠 I am very disappointed. So much so to make my first ever Google review. Dangerous business structure; interested only in pushing people through their appointment system. Very long wait times post appointment time every visit. Minimal attention to your concern in a crucial situation, especially whe...

😠 Should have read the reviews before booking. I have dealt with lots of medical staff working about 10 years in healthcare. Had an ultrasound and the staff member was the rudest and coldest individual I have ever encountered. Abrupt, rude, borderline aggressive and clearly no positive communication s...

😠 OVERALL: Poorly managed & unprofessional staff. NURSES/RECEPTIONISTS: The nurses/receptionists are all constantly grumpy and seem like they hate their jobs. DOCTORS: The doctors are really hit or miss. There are some decent ones, and a lot of bad ones. For example, I had one GP that made MULTIPLE...

😠 Not really sure why appointments are needed here. Especially when (like today) appointment was at 10 and it’s currently 11.38 and still in the waiting room. When politely asking where I was in the queue, it turned out my history wasn’t even in the waiting pile - it was sitting on another desk. When...

😠 Didn’t tell me I had testicular cancer. I found out two years later when seeing another medical professional. I went back to get my test results they showed I had a 3.7cm tumour and they were marked ‘ Non urgent follow up’. I didn’t receive any follow up, no phone call, no letter (on re attending t...

😠 I went there last night as I was in severe pain and bleeding heavily. The front desk was abandoned and it took me 20 minutes just to triage nurse. I then waited hours and saw nobody. There were 45 people in the waiting room. Instead of employing more nurses, the hospital has employed two women to g...

😠 I am never coming back. Had a blood test done last 23 oct and had me pay before taking my blood. So i paid in an instant (overseas cover - no medicare). I was told they will mail my official receipt after 1 wk but did not receive it. Made a follow up over their hotline and spoke with a condescending...

🫤 the psychiatrist is good at his job, he did what I needed in only one session with no hassles. but the clinic really isn't inclusive for trans people, if you can afford elsewhere I'd strongly recommend it. you can explain to them your prefered name multiple times, but they'll still cheerily call yo...

😠 IF YOU HAVE BOOKED A NEW APPOINTMENT BEWARE: The doctors here don't even look at you during your consultation. I saw Dr. Pooyan Tofighi Sabet Ghadam While the reception staff are great. The doctors are condescending and lack empathy, as clients we are in deeply vulnerable states seeking help and gu...

😠 DO NOT STAY HERE. It will only compound your mental health difficulties in the long-term . It is a for-profit private hospital and it shows- from the physical conditions (peeling wallpaper, ant-infested, shared rooms, lack of working wifi, the inedible food) to the disgruntled nurses and many agency...