Worst rated Jewelry stores in Marrickville, Australia

😠 I got this locket from burwood. After 2 weeks of wearing, the color faded out and when i returned to the store she tells me i put chemical on necklace. R u kidding me? $200 necklace and i wanna put chemical in there??? And now to fix it she's asking me additional money for plating and other stuff. I...

😠 I have a three years old G-SHOCK, it worked very well water proof level. Until 1at of May, the battery stopped working , I went to Fantastic Watch World in parramatta to change battery. They charged me $35 for two batteries. Afterwards the watch leaked water, I went back, they said cause I didn’t do...

😠 Purchased a Silver ring for $200 which snapped. I took it back and the woman said there was nothing they could do. Very disappointing even though I have bought many items from them.

😠 If I could give this place half a star. I absolutely would. The old blonde lady is literally the worst sales person ever ! I’ve dealt with her many times and she’s literally always grumpy and has zero people skills. Went into the store today and was purchasing a bracelet which had a price tag on it...

😠 The staff were extremely rude, especially when we wanted to come back and try a different ring size as it was too loose. They said it was a perfect fit when it definitely wasn't. They go by a no refund policy so then we asked if we could exchange it for a bracelet and pay the remainding price. At th...

😠 Bought a ring from Prouds Maroubra and discovered 7 days later it was missing a small diamond near the base of the ring. I took the ring to the Store Manager. She told me it had to go to head office to be "assessed". More than a week later, I was told they needed to "remake the ring" and I would hav...

😠 Cheap quality, rude staff.

😠 We purchased a present with the genuine certainty that we could return it if it was not the right one for our daughter (this is what we were told). The following day we went to the shop to return it, but we have then been advised that we could only exchange it, not return it. The item was still wrap...

😠 Walked into the store in hope of exchanging a diamond pendant that I had gotten for Christmas. I was hoping to exchange it because one of the diamonds had fallen out. I had only had the neckalace for 2 days, unbelievable. The store was empty and there were two ladies at the counter going through jew...

😠 Disgraceful customer service. Purchased 2 expensive bangles for our Granddaughters at Christmas from the Parramatta store. Within 1 month poor quality lock failed and the other one just split in half. Returned to the shop to a rude assistant who told me it would cost more to fix than to replace. Not...

😠 Super rude staff ! Was very disappointed. My mum and i walked in , didn’t get greeted or acknowledged. The 2 girls were too busy gossiping . I then had to go up to them and wait for there conversation to end. I asked about a marked down item On display! Once she grabbed the product she then goes o...

👍 Initially....I would have only given 1/5 🌟 BUT...thanks to Mark...a Manager there @ Bankstown...I rate them an honorable 4/5🌟 In June this year (2020) I emailed an enquiry about a Gorgeous Bracelet, my enquiry went unanswered...I emailed again, this time...I got a response and was also told, tha...

😠 The staff was very rude and refused to serve us. We were looking to buy some jewellery, however the staff did not acknowledge our presence and continued to ignore us. Their poor customer service left us feeling disregarded and prompted us to go to another store. If i could give this store a lower re...

😠 Went in looking for jewelry cleaner. Was insisted upon that they would clean it for me. No worries. But they insisted they clean my ring with my wife's much more expensive and intricate ring at the same time and wouldn't do them separately. Hesitantly said yes as being Michael Hill they have a trust...

😠 Came in to buy a gift for my mother. One of the women seemed a little hesitant and self-reserved when I was asking about the ring I wanted to buy but I decided to ignore it. When I asked to place the ring in a gift bag she dropped the box (containing the ring) in it and the box smacked against the t...

😠 If I could give this place a 0. I would. The customer service especially from Maryanne (the store manager) was disgusting. She was yelling in front of other customers at me. It was terrible, I will never be stepping foot in this store again. The amount of disrespect I got as a customer that was purc...

👍👍 Friendly helpful staff, Great range of ladies fashion.

😠 Asked them for a quote to replace the battery in one watch and the battery and band in another. It was Thursday night and they were busy so he said "leave them and come back in 15 minutes, I'll check if I have a band". We repeated that we only wanted a quote to make sure he was clear about that. Wh...

😠 Dont shop here! Absolutely appauling staff who will lie and say anything to get a sale. We bought my wife's wedding ring here 2 weeks before our wedding and were told it could be resized but couldn't be done in time before our wedding and to just come back after our honeymoon. My wife returned after...

😠 I walked in this morning with a pair of diamond studs I had purchased a few months ago at Goldmark Miranda. One of the backs of the studs was faulty so I went into the store without a receipt simply asking what I can do to fix it, not expecting a refund or exchange. After waiting 10 minutes to be se...