Worst rated Watch stores in Sydney, Australia

😠 I have a three years old G-SHOCK, it worked very well water proof level. Until 1at of May, the battery stopped working , I went to Fantastic Watch World in parramatta to change battery. They charged me $35 for two batteries. Afterwards the watch leaked water, I went back, they said cause I didn’t do...

😠 If I could give this place half a star. I absolutely would. The old blonde lady is literally the worst sales person ever ! I’ve dealt with her many times and she’s literally always grumpy and has zero people skills. Went into the store today and was purchasing a bracelet which had a price tag on it...

😠 Cheap quality, rude staff.

😠 Disgraceful customer service. Purchased 2 expensive bangles for our Granddaughters at Christmas from the Parramatta store. Within 1 month poor quality lock failed and the other one just split in half. Returned to the shop to a rude assistant who told me it would cost more to fix than to replace. Not...

😠 Went in looking for jewelry cleaner. Was insisted upon that they would clean it for me. No worries. But they insisted they clean my ring with my wife's much more expensive and intricate ring at the same time and wouldn't do them separately. Hesitantly said yes as being Michael Hill they have a trust...

😠 Asked them for a quote to replace the battery in one watch and the battery and band in another. It was Thursday night and they were busy so he said "leave them and come back in 15 minutes, I'll check if I have a band". We repeated that we only wanted a quote to make sure he was clear about that. Wh...

😠 Today we had so bad experience with customer service in Eastgardens Michael Hill. It was male sales person. We came to pick up our wedding rings. It was feeling that we are not welcome there. We waited and he was with other customers after that he didn't say "Hallo" or didn't ask us what we wanted u...

🫤 I went here to get my ring size. I got this but wasn’t pleased with the service. She told me that I should look at “this” particular style because i won’t like what i picked out in ten years time. I tried on three different styles and she wrote them down to send to me. All of the details she wrote...

😠 The 'lifetime warranty' isn't worth the paper it's written on. We were talked into getting the lifetime warranty for my engagement ring, they talked endlessly about all the value it would give us, the future repairs, cleanings etc - but conveniently failed to mention that we would have to come in ev...