Worst rated Jewelers in Thornbury, Australia

😠 HAVE MANY WRONG ANSWERS Been in many times over the years. The lady, perhaps the owner or manager, has always, ALWAYS given me stupid answers. (Not to mention few years back I walked in with a hoodie and she was quite reluctant to let me try on an Omega while I was wearing a Rolex). When asked why...

😠 Absolutely disgusting customer service, breach of contract and confidentiality. Ruthless from head office, ( who refused to identify herself and position within the company, yet claimed the buck stops at her) minimised the issue and stated in a recorded call, that there was no misconduct whatsoever,...

👍👍 Purchased a wonderful pair of earrings and a pendant from the store for my mum. She loved it! Great service. I looked around everywhere in Melbourne and they definitely have the best prices for Opal jewellery.

😠 Worst customer service ever. We were not even greeted on entry and felt like i was walking into a haunted room. When I asked the sales girl to show me earrings she replied everything is show cased and I should go around and look. She didn't want to take an effort to show us what i was looking for. I...