Best places: Opticians in West Gosford, Australia

👍👍 Both the staff and the optometrist in OPSM Castlehill are so friendly and helpful despite the store being so busy. The optometrist was very thorough with the examination which was very reassuring esp with my complications.

😐 I have been a customer in his store for years and they have always been great. This year however was different and there was a hiccup on every step of the way. It seems there is no one in charge - the systems did not work, the communication and follow up did not work, the floor staff did not seem t...

😠 Worst customer service from a certain male at the store over the phone I’ve ever experienced. I called to urgently order contact lenses that were overdue & needed replacing, but then this male person instead of looking at the serious situation told me instead I was due for a prescription test and co...

👍👍 We have followed Hilton for the last 15 years or so....wouldn't see anyone but him...professional and experienced but caring...highly recommend him... Erween is wonderful in front of house too..always so friendly and helpful

🫤 The staff in store were very helpful but you definitely need someone kinder answering your phone. I called to check on the status of my orders and the woman made me feel like I shouldn’t have called because duh I should have known it would take 2 to 3 weeks. She was very dismissive and only attempte...