Worst rated Jewelers in Shire of Nillumbik

😠 Worst experience ever. Sellers are rude. They don't test their product so be aware that you can buy something faulty from them. And even if their products are faulty, they won't reduce the price. I came to buy something from them, and was happy to help a local shop. Well I ended up giving my money...

😠 HAVE MANY WRONG ANSWERS Been in many times over the years. The lady, perhaps the owner or manager, has always, ALWAYS given me stupid answers. (Not to mention few years back I walked in with a hoodie and she was quite reluctant to let me try on an Omega while I was wearing a Rolex). When asked why...

😠 Appalling customer service. Very disappointed and upset that a business owner could be so rude towards customers wishing to make a purchase. Would rate less than 1 star.

😠 NEVER AGAIN! These people do not even deserve a single star. The ladies working Thursday nights are extremely rude and stupid. I do not understand why do people like them get hired in a customer service/sales position when they have 0 ZERO behavioural knowledge. First off all they sold a (discontin...

😠 Absolutely disgusting customer service, breach of contract and confidentiality. Ruthless from head office, ( who refused to identify herself and position within the company, yet claimed the buck stops at her) minimised the issue and stated in a recorded call, that there was no misconduct whatsoever,...

😠 I purchased a rose gold bracelet. It turned silver so they replaced it. The replacement did the same. Their reason was “excessive wear”. I hardly wore it. So it’s not their problem. So what am I supposed to do? Leave it in the drawer? Very unhappy with Zamel’s. Do not shop there.

😠 Purchased a Wii, fully packaged that came with a Wii Fit Board. We asked the young boy who was working if we could have a look in the box to see if everything was there. He took it from us and said he would check for us, so we trusted that he would be honest. However when we got back home, we opene...

👍👍 Purchased a wonderful pair of earrings and a pendant from the store for my mum. She loved it! Great service. I looked around everywhere in Melbourne and they definitely have the best prices for Opal jewellery.

😠 John and Chi in Buys and Loans should be charged with theft. Everything anyone brings in is $5. I took a Nespresso machine in with the box and was offered $5. We have too many and can’t sell them. Took it to another cashies store and got $90. Please explain?

😠 Worst customer service ever. We were not even greeted on entry and felt like i was walking into a haunted room. When I asked the sales girl to show me earrings she replied everything is show cased and I should go around and look. She didn't want to take an effort to show us what i was looking for. I...

😠 The lady who served me, Jenny, was great. She was genuinely interested in serving me, and catering for my needs. The manager is useless. He is disingenuous and untrustworthy. Token sales person. Smug, thinks he’s amazing, and made an experience of buying an engagement ring for my partner, something...