Best places: Radiologists in Shire of Southern Grampians

👍 EDIT: I changed my rating to four stars after Dr Alastair Stark showed me that doctors can be professional, compassionate and understanding. It was a breath of fresh air to speak to a doctor who is very different to most other doctors at this clinic. We still don't have a long-term solution but havi...

😠 First time being here, walked in, no Hi or How can I help you?. Lady greased me off and when I went up to say hi she yelled ONE SECOND. She was too busy to be doing her own things rather than serving me. I don't know the lady's name as she does not even have a name tag. She has Blonde hair with brow...

😐 Unprofessional staff at reception (rush and confuse people) + doesn't permitted me to enter with my partner doesn't speak very well English . I hope they did a good job for the pelvic and chest ultrasound. Fortunately the Doctor was good and professional ,this is what my partner said (opinon from a...

👍👍 The receptionists are very sweet and pleasant to talk to. You know they have been given proper training and know how to talk to people, especially patients who might be coming in for a simple test but would still be really tense about it. The scanning staff are also very respectful and have a lot o...

👍👍 Dr Sarah I can't thank you enough for the special, excellent care you provided. I was blessed that you were there to treat my daughter with the emergency you were presented with. Also I would like to thank Damien, he went above and beyond to make sure my daughter was treated as soon as possible! Tha...

👍👍 My first time here at Capital Radiology Carlton and I am very impressed with the staff at the reception, they were all very welcoming and friendly. My experience with both Fran and Claire was perfect as they were very informative and explained everything to me from beginning to end. The Radiographer...

👍👍 Had my prescription sunglasses ordered here today. Ayat the practice manager was super friendly and knowledgeable and very patient with me in answering all of my questions and choosing the right sunglasses. my wife also had a great experience and is very happy with her specs. Definitely will come ba...

😠 My wife had her ultrasound done here today (22/06/2022 @ 3:15pm Box Hill clinic) and the Asian female specialist was very unprofessional and her attitude was rude. She kept asking my wife why is she doing the ultrasound and what she needs to get done. She is the specialist so shouldn’t she know the...

😠 Not happy with punctuality of the service. I had made an appointment for an x-ray the week prior, which according to Capital Radiology's website, is a quick and simple scan. Despite this, I had to wait over 40 minutes on the day to get the scan. Would have been nice to have been told about the long...

🫤 Sadly my experience was terrible. On booking the appointment I told the receptionist of not being able to have a contrast orally due to severe reactions in the past. Communication was the biggest let down here. 1. I advised them on the call, about my allergy to the contrast and was told I would hav...

😠 Booked in for an US and XRAY. Arrived for my appointment and the receptionist was quite rude about letting me know that I was only down for an appointment for one of these scans, despite me having booked in for both. She basically blamed me for this error, and made a big song and dance about trying...

👍👍 I had to have a thyroid biopsy and was terrified. On the day, the receptionist ticked me off, I told her I had numbing cream and she said it was great stuff and really works. She got me some glad wrap and told me to how to put it on. She put my mind at ease. Then 1/2hr before my app (I went early to...

😠 So now that they don’t bulk bill wouldn’t you think you get better attention. I had a blood test and was waiting for the results. When I called, I got into a dispute with the receptionist as he could not tell me if my results had come in. I have done this many times and all I wanted was a yes or no...

👍👍 Read the reviews before my appointment today and was expecting the receptionist and staff there to be rude, but they all seemed kind to me. The lady who did the ultrasound on my leg was very gentle with the test and kept apologising when it hurt, but it was unavoidable due to the nature of my injur...

😠 Rude young woman at the reception. Called to try and book an x-ray for chronic headaches. She was firing questions at me impatiently before I could answer properly. She got agitated that I couldn't define what the referral abbreviations meant on the script even though I clearly told her the boxes...

😠 It has been a frustrating and time consuming process in attempting to get an appointment for my husband, after a number of hours wating on phone, then leaving my number to which no one called back. I then went back to G.P who faxed my referral to I MED. Still no response 3 days later. My husband va...

😠 If there would have been a 0 rating, i would have done that. I am 34 weeks pregnant. I went with my husband for my ultrasound. Me & my husband both were very nervous and stressed today. The ultrasound lady Venessa was very rude to my husband. She don't know about the mood changes in pregnancy. She w...

😠 I called to book an urgent appointment for my pregnant wife but they told me it’s easier to do it online and we did so well ahead. Just one day before the appointment they called my wife to say that this ultrasound cannot be done after 4pm!!! And their excuse was that their online system doesn’t wor...