Best places: Telephone companies in Ninove, Belgium

👍👍 I was completely lost and the salesman (Antoine, I think it was?) really helped me understand what I was getting. He was really patient with all my questions even the stupid ones. At no point did I feel that there was a language barrier. He did his best to make himself understandable to me who didn'...

😠 C’est quand même bizarre qu’à chaque fois que l’on vient pour autre chose qu’une vente, soit les programmes sont en panne ou alors fermé à partir d’une certaine heure !! Il faudrait peut-être arrêter de se moquer des gens...

😠 A star because there is no way to save. Selling an S10 E to an elderly person who didn't need it and literally got ripped off. For a simple problem of charging with his old mobile phone, he was recommended to change by pushing for the purchase of one of the most expensive mobile phones in the store...

😐 So slow

😠 Incompetent cashier. She couldn't answer any of my questions. I am called for a Friday for a phone that was to be delivered that day. On Friday I go to the store and they inform me that the phone is not available. When I ask when the next delivery is, I am told „I don't know”. It was the third time...

👍👍 Super

😠 Ce jour, j'ai décidé de me rendre dans cette boutique pour acheter un iphone 14 sans abonnement. Premièrement,aucun des deux vendeurs ne m'a saluée, ils étaient occupés à deux sur un ordinateur à rigoler. Soit. Je les salue et demande s'ils ont de stock ce que je cherche. Le vendeur me demande dire...

😠 I had to choose one star but I would choose zero. They have a very bad system, always busy in the shop and online as well, not faire with the requests and make a lot of mistakes in the system.

😠 Completely unacceptable both the shop and Proximus in general! 2 times they canceled my order without informing and had me waiting. I had to go to this shop three times. The first time they did not help me because it was 10 minutes before closing even though it was about a purchase I did online and...

😠 Wow, they totally messed up my order. I went to the shop to get a sim for my phone and internet for my apartment. They received all the documents they needed from me and ... forgot to forward/upload them to the system. I had to provide all the information again via telephone (twice). Because of that...

😠 Worthless customer service. Received an invoice, which was not correct. They asked me to pay it, otherwise I would receive reminders and extra fees. Promised me that they would credit the invoice back at the end of the month. I called them back and they pretended that nothing similar was said. Horri...

😠 They always refer you to their IT service which you have to call and wait for hours on the phone.

😠 NUL Sterren! Hier blijf je beter buiten. Geen respect voor de klant. Onbeschoft en moedwillig Nederlandstalige klanten op de zenuwen werken. Ben er niet geholpen, alleen met een kluitje in het riet gestuurd. Proximus zou zijn shops eens moeten screenen want probleem is blijkbaar algemeen. Incompeten...

😠 horrible customer service, got scolded cos i didn't know where the queue was & left quickly after because i felt embarrassed to be shouted at by the lady in front of a crowded store. went back the next day & when we were asking qns on the card & the plans, the man at the counter raised his voice at...

😠 Absolutely negative experience I came there to ask whether my phone can be returned for warranty as it is blocking and freezes all the time. The shop assistant told me first my phone is not their business, when I explained that I got it with a monthly subscription in Orange they said I can return i...