Worst rated Jewelers in South Africa

Jewelry chain featuring a variety of necklaces, rings, customizable charm bracelets & more.

😠 Poor service, poor attitude and extremely arrogant staff. Zero respect for management.

😠 Worst service ever, the staff are barely friendly and the manager is probably the worst person I've had to dealt with in my life. I'd rather buy my jewelry on the side of the road then go back there. STAY AWAY EVERYONE

😠 The worst service you could possibly get from the staff you should expect here. Walk in and started browsing for about 10min while the staff is having their personal conversation no interest in assisting customers as we leave the shop we got a hello can I help you.

😠 Sent in my ring three times because a diamond was sitting in skew they said that they would replace the entire ring and miraculously the exact diamond that was sitting in skew fell out the next day I got it back, they had my ring for 6 weeks! this is the most unprofessional company we have ever deal...

👍 Great service from staff

😠 Was just in Sterns to buy a wedding ring for my wife. The woman behind the counter blatantly ignored us and continued chatting with her friend until we had no choice but to leave. Very disappointing since we came a long way to spend money at this establishment. Go to this store if you enjoy being tr...

😠 What a nightmare to return a watch or anything for that matter! Went back the very next morning to return the watch and only to be told they can't credit me as they have no cash in the till and for some very strange reason can't refund my card either!!!! Now stuck with an unwanted gift card ( as if...

😠 Rude arrogant manager/owner spoke to us abruptly when spoken to. Rotten attitude. Guess he was having a bad morning and we were doing a favour in visiting the shop. Or he is permanently like that. Fix your attitude or just close down. Seems like I am not the only one whose experienced this looking a...

😠 BAD SERVICE EVER !!!!!!!!! I was in the store as I was looking for a wedding ring as I am getting married and then I saw a beautiful ring on display but didn't have the full amount and asked the sales lady if I may put the ring in a laybye as I'm scared that someone would purchase the ring and I rea...

😠 Pour after sales service rude and so busy talking to her friend then it shocked me when we wanted to get the ring resized after my engagement the lady behind the count starts putting the ring on like it's hers my fiancé looked in horror as the ring is her pride and joy Shocking sterns you may have...

😠 Was quite offended this weekend, bought a POLICE watch to the value of R4500. The store couldn't help me with a copy of my tax invoice for the watch that broke 7 months later. I also asked to have a look at another watch (As I am a collector) and I wasn't assisted and ended up leaving the store. I...

😠 Zero star option why not? If you want horrible service and cheeky staff go here, thanks for nothing!

😠 The Staff in American Swiss are so arrogant, they look down customers..I went there to take a ring size with my Girlfriend. They said to us, they actually must start charging for people fitting. They assumed that we don't have money because I was in shorts and flops. We politely told them actually p...

😠 TERRIBLE customer service! I went in a week before my fiance and I planned on looking at (and purchasing) a ring, just to take a look at the engagement rings at American Swiss to see if I liked any of them and was "helped" by a very unfriendly, unprofessional woman. I explained my budget, the style...