Worst rated Medical centers in Antrim, United Kingdom

😠 If there were Awards handed out to the worst GP surgery in Northern Ireland, Dundonald surgery would be a clear favourite. This place has it got so bad it is basically become just a dispensing pharmacy now. It's virtually impossible to see any doctor or get talking to one. As a member for almost 2...

😠 Secretary's ears must be broke. Theyd rather sit by the phone and not answer calls. This is an ongoing issue. Inappropriate and unprofessional

😠 I am very rarely in contact with the practice thankfully, but such an unprofessional manner is taken towards patients. The practice manger is extremely unpleasant and would prefer if you found another practice. The best way to describe the practice is a disaster. It wouldn’t matter the amount of com...

😠 Good doctors but that doesn't matter when you can't get an appointment. Receptionist one in particular is very rude I've experienced this & seen her talk down to patients in person. Unsure her medical background but she advises you without consulting a doctor. If I need a Dr I don't want an ignorant...

😠 The worst experience with a GP surgery I have ever had. I recently moved over to Northern Ireland from England and got both of my COVID vaccinations done in England. Elmwood Medical Practice refused to put these vaccinations on my medical record because I had not had them done in Northern Ireland. (...

🫤 Communication with this practice is virtually impossible. The telephone is consistently not answered. It doesn't seem to matter what time or whenever you ring the phone is either PET or remains unanswered until it is 'timed out' by BT. This is not just mine and my partner's experience on numerous oc...

🫤 Right now it's impossible to do anything as a patient. They tell you to call between 8.30 and 9.00 am to be triaged by a nurse but THE PHONE IS NOT ANSWERED DAY AFTER DAY. And if you phone even just a minute after 9am and do get answered you are told to phone between 8.30 and 9.00 am. They are curr...

😠 Really bad system. Can I give minus stars? Unable to see doctors for weeks on end. Refused smear test appointments by receptionists. Urine samples left in 2 weeks ago and still not willing to give results out unless you ring between 4-5??? But by then it's too late if you are in need of antibiotics...

😠 Let me start by saying that the staff are lovely and the doctors are brilliant. However the issue lies with the office management. It is not unusual to wait 20 or 30 mins to get through to reception. Today I called at 8:29am (it opens at 8:30am) and I was second in line (the phone system tells yo...

😠 Can never get through on the phone to make an appointment, place is an absolute shambles. Can’t get seen to when you really need it, leaving problems to get more complicated. Can’t wait to switch docs. Get it sorted

😠 The Doctors and nurses are lovely. But the administrative staff is an absolute shame and a complete let down for the medical staff. They definitely need training on kindness, listening skills and courtesy. I'd suggest send them for training to developing and under developed countries and hopefully t...

😠 I still use this practice but I'm giving it one star due to the very rude receptionists, two of them have very bad attitudes, never smile or say hello, I walked in and no one was at the desk, noticed one of the rude receptions laughing in the back office watching a video on a phone, she seen me stan...

👍👍 Reception staff are great. Especially Weronika who is always extremely accommodating with all appointment requests. Efficient and quick in responding. Highly recommend GP practice.

🫤 I am not a patient however my whole family are, today I have spent a combined total of 72 mins on hold and rang 27 times this was to try and get an urgent appointment for my daughter hitting 1 for a medical emergency. This doesn’t cover the time ringing. I managed to ring my own Gp during this and...

🫤 Take my advice and stay clear of Dr's Crawford and Doyle. Arrogant, rude (my 2 pet dislikes in life) and dismissive to say the least. Lets just say we all have different skill sets, theirs just happens to be medicine, would either know how to bleed their radiators for example or change a headlight...

🫤 The management of this place is a shambles. You spend several days trying to make an appointment because the line is always engaged and when you do finally get through (after 50+ attempts) you're told it's too late and you have to try again in the next session. When I did finally get a call back fro...

😠 Only recently started going here. Awful experience already. First time going 2 weeks ago and witnessed multiple doctors (at least 10) going into the same tiny doctors room together to have their lunch while there was a full waiting area full on patients. Completely unacceptable while covid is still...

😠 I went for a medical assessment which I paid £350 for in the beginning of July. Almost 4 months later and numerous emails requesting my appointment information, I have still not received anything. It's getting extremely frustrating as the information I was told at my appointment is vital for certain...