Best places: Banks in Calderdale, United Kingdom

😠 Terrible branch. I tried to deposit some money through self service and it swallowed the money and my card whilst displaying 'out of order'. Panicking, I approached a staff member who was not dealing with any customers at the time, it took her 5 minutes to actually bother to look up from her seat. I...

🫤 This is now my “local” branch due to all others closing near me. I visited to make what I assumed would be a quick and easy amendment to my account, and also one I couldn’t do online. After queuing for a counter for 10 minutes, I reached the front to be told they don’t deal with my request there and...

😠 Went there for new account and the person refused to accept NHS registration letter as proof of address, asked to bring new letter from Surgery stating this person is registered here. Next day I went back to him with letter from NHS Surgery stating this person is registered here and signed by Doctor...

😠 'Customer service' is absolutely shocking, takes at least 45 minutes to get through to anyone. Then they just send you round in circles. 3 times been told a manager will call me, no one calls. Told my complaint isn't a bank error, so they just rejected it and sent an automated letter. What...???!!!...

😠 disgusting appalling behaviour by manager with blond hair working down staries didn't wonna help me or anything was so rude and disrespectful asking security guard to throw me out all because I wanted too check if I have been paid she didn't wonna help me or anything like that just wanted too show m...

😠 As other reviews have said, the number of cashiers for a city centre branch is an insult. Waiting times are very long and all staff say when challenged is 'have you got the app?'. If we wanted to use an app we would be using it. How about providing basic standard of service anyway? After all, our pr...

😠 Came on a Saturday before 1pm, around 11:40-12 to speak and I explained that in my hometown the store is opened 9-5 every day except Saturdays or Sundays which are always closed, I explained that I work 9-5 and can't possibly get in hence why I've come to this branch in another city and he just said...

😠 Haha as others have said - these guys just turn you away the moment you get in there. It's not understaffed, just poorly staffed. I already got pre approved for my current account and was told to go into a bank for identity verification only He said "come back in February". Opened an account with...

😠 There's only one branch in Bradford and they've reduced opening hours to 3pm .Rubbish. Now they have an automated robot trying to answer my query. It doesn't have the option about which I am querying and I can't even get through to the idiots on the phone anymore. How can anyone trust their money to...