Best places: Eye care centers in Coventry, United Kingdom

👍👍 I had lens replacement on may 6th. I would like to tell you about my experience,first person to meet was the manager who offered to come and find us and bring us to the shop. Second person to look after me was a beautiful little girl called Grace who made me feel okay and not frightened,she was so...

🫤 Been using vision express a number of years had eye test Ricky th optician good as always the lady in shop late 20,s absolutely no customer service, when asked if they could order glasses in as needed bigger frame was told to go online and have a look. With that she huffed and walked off and grabbed...

👍👍 Mark has a great reputation that is fully deserved. His friendly, open and consultative approach gives confidence and builds trust. I found his assessment of the outcome of lens replacement to be highly accurate and the results excellent. Top ophthalmic surgeon producing great results.

👍👍 I want to give a big well done to Ruby, the amazing Spec Savers employee who made my glasses fitting experience exceptional! From the moment I walked in, Ruby's friendly and professional demeanor put me at ease. She patiently guided me through the selection process offering valuable insights and hel...

😠 Brought my friend here today to have his eyes checked. The receptionist’s attitude was terrible from the beginning, and I concluded that she must be racist. And misspell our names. And then blamed us for not spelling it right for her. I will never come back even though I am a regular customer of thi...

👍👍 Happy to be served Seriously treated eye issue supported with further treatment. Good price.

😐 The optometrists do a decent job and seem to happily answer questions. If you want to order glasses online, you will need to ask them to write down your pupillary distance measurement on your prescription card. They measure it but won't tell you if you don't ask. They have good offers on frames but...

🫤 Good prices on sunglasses frames with 50% in sale. Good range of frames but very poor quality lenses. Average staff with poor product knowledge and need better customer facing skills. Had an eye test elsewhere within a month due to issues with Vision Express and the sight test results differed great...

😠 They have no customer service skills in this branch or even a willingness to help- having had glasses from their other branch before they don’t even allow you to access your own prescription and state ‘it’s just the way the system works’ definitely wouldn’t recommend this branch.

👍👍 It’s early days yet as I had my surgery a week ago but I am absolutely thrilled. I can see close up again without my glasses or having to increase my phone font and laptop font to an insanely large size 😎 It’s incredible. The recovery time is incredible. And my enormous thanks to Anthony. He has be...

👍👍 I want to praise a customer assistant called Carla at the Bedworth branch. Carla has been one of the best assistant I've had the pleasure to dealt with. Carla is very knowledgeable, helpful and thoughtful. Specsavers need to hang on to staff like Carla and become Britain's best opticians. I did con...

😠 Won't be going back service and communication very bad Specsavers told me don't do JCB glasses any more another Specsavers not far does them boots would lose and fine them. .

😐 My Dads Cataracts The reason for my 3 star review was waiting time. We were there 3 hours in total - spent 2.45 hrs just sat in the corridor waiting to go between 4 different rooms. Many patients were elderly with mobility issues and were sat for an extraordinary long period. I definitely think the...

👍👍 5 Stars are for the optician his name is Mandeep here at Acocks green Boots. I have heard good thing from my family about his knowledge and experience and they were 100% right. I now have perfect varifocal glasses for first time. You will not be disappointed with your eyes test by this optician. Tha...

😠 If I could rate it 0 stars I would. Manjeet Kaur the optometrist was the most unprofessional, rude, stuck up person I have come across. She shouted and verbally abused my grandad who is old and called him a liar because he said he couldn’t see from his eye that he had op on. This is disgusting behav...

😠 Went to the Boaters restaurant inside the eye clinic and was treated with no respect. I placed my order for items in a clear manner 3 times and each time an item was not prepared. I needed to go back and reorder items which were ordered prior. However people after me in the queue were offered servic...

😠 Rubbish never again ..Had a booked appointment but kept waiting 40 minutes sweating about parking meter. 4 staff but 2 stock taking while customers were in the store . They do not answer the phone after several times of trying . 5 weeks went past and they finally answered the phone, responded with...