Best places: Doctors in Edinburgh, United Kingdom

😠 I visited the clinic in April 2022. Concerns of very prominent hollow dark circles. I have never had facial cosmetic work done before and was seeking advice. I paid £50 for the consultation and was only in with Dr Nestor for 19 minutes. I was advised that 4mil of filler would be used in one visit at...

😠 Honestly the worst pharmacy I've ever been. They'll tell you to come back tomorrow, come back in 20, then you will still have to come in and wait. This is after I'm giving them a second chance - I really needed my medication on the day, but was refused to be served because "it'd take about 15 minute...

😠 Very rude and unfriendly receptionists! I called last week to arrange an appointment to see a doctor because for more than two days I had chest pain, pain when coughing and felt lightheaded. I explained that I had Covid three weeks prior, but have since recovered and don’t have symptoms anymore. The...

👍👍 How to get an appointment here. Begin calling at 07:58. You’ll probably get a recorded message that says that the surgery is now closed. Hang up and immediately call back. Repeat. Keep dialling in as frequently as you can until the line does open at around about 8am. When the recorded message chan...

😠 I consider the system of docs calling patients before making an appt flawed in that they never leave a message to say they have called. When you call them back to chase this up (after guessing if it was them or anyone else in the world calling from withheld number) they then say you are going to be...

😠 It was ridiculous what happened to me today. I was 5 minutes late for my appointment.. And guess what..? I wasn't accepted.. they canceled my appointment. But if I'm waiting for the doctor, it's okay.

😠 Great doctors, abysmal reception. I understand that covid-19 will have caused some issues in booking medical appointments within the first few months, but we are now well over a year into this pandemic and I am shocked at the appointment booking process. Same day telephone appointments can only be...

😠 I needed tp see a Doctor for a constant pain in my ears, I've called the Gp and they told me to get at the clinic the morning after at 08:00 am. I was there at 8am, the door opens at 10 minutes past 8am. The receptionits tells me then I have to go home and call them at 8:20am just to "boook or talk...

😠 I concur with other reviewers, there is one receptionist in particular, who goes a long mile out her way to be rude or extremely unhelpful she has left me feeling , unsettled on both occasions. Seems like she has been three for too long and beyond any kind of action . As we all know Mr GP offers no...

👍👍 I have always had great experience with the nurse and doctors for the 9 years that I've been going to them, they do great job, we also have to remember it's hard going job they try there best to see or talk to everyone! Especially through covid it hasn't been easy for anyone so be kind when you are...

😠 My husband, with cancer, phoned last Tuesday was told they didn’t have time (7 days notice) to take bloods requested by oncology for his cancer treatment. When I phoned back, the receptionist (who led me to believe she was the practice manager) rudely said she’d have to squeeze him into her coffee b...

😠 Same awful service as before (see below) only this time with the added brusqueness of the unhelpful receptionist. Still can't get an appointment... Very poor system. Why they can't just allocate a forward appointment (which is in any event simply a phone call from the GP) is incomprehensible. Inste...

😠 This is not a rushed review, but the result of having been in this practice for several years and having seen how it has sadly changed over time. It is the result of several experiences over the years, not just one interaction. During covid they implemented a compulsory service for booking appointme...

😠 I've been going to this Doctors surgery for just over 20 years, the doctors are good but the reception staff are horrendous! There used to be a couple of nice receptionists working there but now they all seem to be completely incompetent, rude and unhelpful. They're definitely in the wrong job and s...

😠 Not impressed as a new patient. Spoke to the HCA at registration and then again to a member of reception staff who assured me my repeat prescriptions would transfer from my old practice and be available on the Patient Services website to order. When I chased again today I was told I needed an appoin...

😠 One of the worst GP practices i’ve ever been registered with which is why i am currently looking for a new one. Doctors/nurses are great but the receptionist are horrifically rude and unhelpful. The amount of times i have left a phone call with them feeling so uneasy and helpless is simply not on. H...

😠 Can't get an appointment unless same day and same day following week. I wouldn't care when as long as I get an appointment. Been trying for 3 weeks now. My partner ended up with pneumonia after waiting 6 weeks for an appointment previously. And the worst thing you can move to any other Practice as y...