Best places: Opticians in Frodsham, United Kingdom

👍👍 We're do I start, set up a appointment with Vision Express only to find when I arrived that I had booked my appointment at another store, so consequently I missed my appointment. The assistants at the Lord Street branch were sympathetic but could not fit me in for an appointment on that day. I then...

👍👍 We have been using the Northwich branch of Vision Express for years. The staff are very friendly and helpful. It was great to see the new shop on our last visit.

👍👍 Went into specsavers to get my eyes tested and what a lovely member of the team you have there. Her name was Nguyen she did my test for me. She was so friendly and made us so welcome 2 wks later she remembered us and was so lovely again what a credit to you she is thank you 🙏

👍👍 Nadia, Sarah and Hattie have been extremely helpful and supportive during my visit. Their customer service and support is excellent, as well as their medical knowledge. Thanks again for all your help.

😠 I have been waiting for my glasses for months as they “lost” them - they tell me they can’t reorder them as they are no longer stocked yet when i call customer services I find out that is a lie. They never answer the phone and customer service promise me calls from the manager but the manager choose...

🫤 Staff were busy on the day of my appointment but i had no help in choosing my glasses what so ever, i felt like i was being rushed into choosing glasses and there wasnt much choice to choose from.I choose 2 pairs of glasses i asked the girl if they suited me she said yes even without looking properl...

😠 I was referred here for an emergency appointment from my GP. The optician I saw had zero bedside manner, very cold and not that helpful. The advice I received wasn’t adequate / clear and my injury (corneal abrasion) happened again as a result a week later. When I returned, I felt as though the optic...

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