Best places: Doctors in Huyton, United Kingdom

😠 I’ve changed my previous rating to one star since they removed the e-consult option. At least back then you could fill a form for non-urgent enquiries and wait 24-48 hours. Worked amazingly well. Now you start raining at 08:00, you get to speak to someone at 08:30, and you’re asked to ring at 08:00...

👍👍 I was reviewed yesterday evening at the surgery by Dr Russell as felt very poorly with viral infection after a telephone conversation earlier that day. She was such a lovely Dr who took the time to listen to my concerns, excellent eye contact with attentiveness to detail and I felt very looked after...

😠 My dad tried to book an appointment for my mum via telephone yesterday, phone line wasnt workin all mornin so he had to go in person. He manages to get to reception (the walk in doesnt allow walk ins anymore) and explains he cant get through and he needs to book her an appointment and the lady at re...

😠 Been trying to ring for appointment last 2 days. Just ringing out befire eventually cutting off tried all different times of day too why aren't they answering the phone?

😠 tried calling so many times but nobody answers ever. no other options shown on website to email either. terrible service

👍👍 I have had many GP practices over the years and this surgery is the best practice I have had. They Medical staff are professional and reception are always polite and friendly. They respond to emails promptly and are very efficient. You can have a online consultation and are usually contacted that d...

😠 Very bad experience the lady at phone bad as well she is paid for nothing and this place must to be closed I never seen service like that sh... all good reviews are fake I’m sure. This people didn’t help for anything and I’m sure that bad karma will coming back like tsunami and this sad people will...

😠 Still the same issues on a daily basis with this place. Sit waiting for 8am, as soon as it comes around and you call straight to “Busy”. Finally get through after upwards of 1 hour and told no appointments left, it’s actually a wonder who gets them? I have a young daughter and a pregnant partner at...

😠 “Receptionist” was happy chatting away for over 15 minutes outside whilst people were waiting to be seen inside,the 2 security lads were brilliant they tried to get her attention to come in and she did come have a look round(still on her phone) went back outside!! 10 minutes later came back in and s...

😠 Staff in there are lovely, BUT gave my 7 month old daughter wrong diagnosis. I said she had conjunctivitis and got ignored by nurse. she said she had viral infection (yesterday), today we had to go a&e as she has conjunctivitis and bronchitis! We got antibiotics for her eyes. Numbing spray and anti...

😠 Impossible to get an appointment - phone continuously busy, then all appointments taken (will only book for the same day). After describing my problem I was directed to the walk-in centre. After an hour waiting there (Benim did not point out that appointments were available) I was told there was not...

😠 April 2022 Unfortunately the doctors that were changing my opinion of this surgery have left (Dr Williams & Wendy). Don’t know where to start really , reception Julie is extremely unhelpful/dismissive, “some” are helpful but it’s a case of a couple bad eggs bringing the team down unfortunately. Alth...

😠 Most doctors are great but the receptionists are awful. I rarely go the doctors so when I do its for medicine I cannot get over the counter. Everytime I need an appointment its takes days to book due to noone answering or incompetent staff booking in wrong. I understand in the current climate things...

😠 Completely pointless trying to get an appointment and don’t expect any compassion for your situation. I was discharged from hospital with a serious heart condition (at 30 years old) and told to see my GP to inform him ASAP. Firstly when I rang I was not asked about my situation and was told the near...

😠 I've never dealt with such an awful surgery in my life. They tell you to call at 8am, phoned dot on 8 this morning, 25 minutes of an engaged tone to then wait another ten in a queue to then speak to a rude receptionist who says there's no chance of an appt and that I have to do the whole process aga...

😠 It's impossible to get through on the phone and make appointment with a doctor. I've been on the phone for 45 min and no one picks up. Been trying to get through for few weeks now. There is an older lady working in reception, she is very helpful and polite. The other younger women has proper liverp...

😐 All the doctors I have seen have been lovely and really helpful! But its an absolute nightmare to get an appointment! You ring at 8am and all you get is the line busy tone for half an hour or more, then when you eventually get through the appointments are all gone! I've done numerous econsults, not...