1
The Co-operative Bank - Leeds
Bank
😠 'Customer service' is absolutely shocking, takes at least 45 minutes to get through to anyone. Then they just send you round in circles. 3 times been told a manager will call me, no one calls. Told my complaint isn't a bank error, so they just rejected it and sent an automated letter. What...???!!!...
3.30 (38 reviews)
2
Halifax
Bank
😠 disgusting appalling behaviour by manager with blond hair working down staries didn't wonna help me or anything was so rude and disrespectful asking security guard to throw me out all because I wanted too check if I have been paid she didn't wonna help me or anything like that just wanted too show m...
3.20 (32 reviews)
3
NatWest Leeds City Office
Bank
😠 As other reviews have said, the number of cashiers for a city centre branch is an insult. Waiting times are very long and all staff say when challenged is 'have you got the app?'. If we wanted to use an app we would be using it. How about providing basic standard of service anyway? After all, our pr...
3.00 (68 reviews)
4
HSBC Leeds
Bank
😠 Came on a Saturday before 1pm, around 11:40-12 to speak and I explained that in my hometown the store is opened 9-5 every day except Saturdays or Sundays which are always closed, I explained that I work 9-5 and can't possibly get in hence why I've come to this branch in another city and he just said...
2.90 (99 reviews)
5
Barclays Bank
Bank
😠 Haha as others have said - these guys just turn you away the moment you get in there. It's not understaffed, just poorly staffed.
I already got pre approved for my current account and was told to go into a bank for identity verification only
He said "come back in February".
Opened an account with...
2.20 (136 reviews)