Worst rated Medical clinics in Neston, United Kingdom

😠 Avoid this practice! I went to ask for a an appointment for help with my mental health and wanted to speak to a doctor regarding my really low mood, only to be told no appointments for 2 weeks! Could try calling at 8.30am but have tried this on numerous occasions no answer phone just rings and rings...

😠 Started calling at 7:58 until 8:30 the last 3 days for an appointment advised by 111.over 100 calls each morning later, still no answer on the first 2 days. 3rd day I got through and all the appointments had gone by 8:04 apparently👍

😠 Surgery opens at 8. I rang on repeat from 7:58 over 200 times untill someone finally answered at 8:19 to which i was then told all appointments were gone. Feel like they've just chosen to ignore me. I'd just like to point out, this is not a reflection of the surgery as a whole, the doctors who hav...

😠 There's a reason the average score for this practice is only 1.8! If you're new to the area and looking for a GP practice don't use this one. Promised call back from admin staff never happens and trying to get past the receptionists (when they eventually answer the phone) is like getting past the Ki...

😠 I had very good experience with this surgery. I am register from 2013 up to now. Dr Jadew, Dr Barkey, Dr Majeed every one very professional and nice . But I have trouble with appointment system . No one ready to answer the phone call. After 1 hour call wait. They said you are in que but call termina...

😠 You just can’t get through at all. Doesn’t ring just cuts you off.

😠 I have never met a more rude and condescending receptionist. Whoever was on reception on Friday 11th November at around 5pm had the most disgusting attitude. I ran out of my antidepressant medication and needed an emergency prescription. I went in and asked the woman on reception, her response was '...

😠 Dr Kassim is very good, always thorough and she knows what she’s on about. Super. Unfortunately the receptionists are lacking in people skills and are quite rude. While I was sat waiting to be seen , I heard the receptionist talk to an elderly patient like she was a criminal. Absolutely disgusting....

😠 There is one receptionist here that seems to think she is a qualified medical professional. This wouldn’t be such a problem if she weren’t so arrogant and rude about it. The receptionists need re training in how to deal with patients in a friendly and acceptable way. I struggle to understand how aft...

😠 If I could give a 0 star review I would. Absolute disgrace of a health centre. Reception staff think their bouncers. No respect on the phone. Not one little bit helpful. Doctors don’t even do their job properly. Stealing a wage from the nhs. Needs a big shakeup!

😠 Don't register here. The doctors are more interested in ticking boxes than helping you. I was told to go and use google for what medication I should take for symptoms I had, and that was it phone appt over. This is insane! The lack of interest to help you is alarming from these guys. Look elsewhere...

😐 I have never had a problem getting an appointment here as long as you follow the surgery's protocols such as ring at 8am in the morning to get an appointment. Granted the wait for the appointment is about 20 minutes! The doctors, nurses and most of the receptionists are lovely. The nurse who has do...

😠 Takes 20 mins to get through when you do all appointments gone. Got to reception to book in receptionist had great pleasure in telling me I had to wait an hour, I asked why she thought that was funny, she just looked at me. The attitude from the staff comes from above, until the practice manager is...

🫤 they need to do something about the way appointments are given out, you start phoning at 8 o’clock, if your lucky you get through after half an hour but then told all appointments have gone. To be sure of a same day appointment you have to go to the surgery for 8 o’clock in the mean time phone calls...

😠 Disgusting have rang like 3 or 4 times now never awnserd the phone so you go in and you can’t just do walk ins it’s only appointments now well I’d have an appointment if they bloody answered irs a joke I’ve been waiting for 4 days now and still nothing

👍 I'm sorry but I don't agree with other reviews because when I needed time see the nurses to sort out my problem they were there from day one. From the receptionists to all the nurses I saw within my 6 wks of treatments, they were very attentive & caring, I was truly without doubt thankful for everyt...

🫤 After 49 years with Four Acre Surgery I've made the decision to leave, it's been a hard decision to make as I've always been loyal to them. But I no longer feel I'm getting the medical care I need. You can never get an appointment, so you go and wait outside the surgery at 7.30 in the morning hoping...

😠 So sick if being fobbed off by this surgery. Iv been fobbed off for heart pain and bleeding for 3 weeks. When I mention mental health I even get ignored. Not many of them care or try and help, very obviously too busy, probably understaffed. 80% of the receptionists are rude and don't have empathy wh...

🫤 I am willing to change my score if service improves, but I have just joined this GP after moving into the area and it's already not off to a good start. As others have stated, the phone service isn't great. But what was utterly ridiculous to me is that, after being given a doctor's appointment for 7...