Worst rated Medical clinics in Orpington, United Kingdom

😠 I haven’t had one good experience at this gp. The doctors just rush through walk in appointments and don’t address issues properly I was refused antibiotics for a chest infection thats made me terribly sick and as someone who suffers with asthma the chest infection is much worse I was told to take p...

👍👍 I'm editing my previous comment, I've been going to this doctors surgery for over 2 years now. First 2 years were appalling, beyond bad, completely unbelievable service. In the past 3 months something has drastically changed, the receptionists are polite, quick to answer, eager to help and overall...

😠 Very unprofessional staff , very rude .I called every morning trying to book an appointment. When someone finally picked up the phone, she accused me of lying that I had been waiting over 30mns. Why would I lie? I only want to see a doctor. She told me there was no appointment slot left, and She cal...

😠 Rubbish. Rubbish service, unhelpful and rude. Also the times for opening and days are extremely bad. Some people have work!!!!

😠 DO NOT GO HERE! The level of service from this surgery is appalling, along with attitude levels from the reception staff. They are the worst I have ever come across and act as if they are GP's themselves questioning why someone needs an appointment or a prescription! No compassion whatsoever. They h...

😠 You simply can not contact this surgery by phone. I have been phining since 8:45 on redial. Am up to over 45 minutes and 145 calls and still just engaged. They either have nobody anserving the phones or they need more capacity. This is a dangerous situation that will just lead to patients phoning th...

😠 Absolutely shocking GP surgery - ongoing back issues for over 3 months, not been seen by the doctor once! Had to pay for Private Physio and MRI scan which offered a diagnosis. Requested to see the doctor to discuss treatment, waited 2 weeks for an appointment, for them to not bother calling, but sen...

😠 Listed on Google as walk in centre, it's not.

😠 After being on hold for about 16 minutes and finally making it to caller number 2, from 6, in the queue, the phone was ringing like it was going to be answered. Great. But then some stupid person hung it up and I'm back to number 7! At this rate I'd be better off becoming a doctor and diagnosing mys...

😠 This review is solely about my experiences with the Crisis Line. If you want to experience a crisis, phone the Crisis Line and you will get one. And here was me thinking that they might help to de-escalate my crises. There is a culture of dismissiveness, passive aggression, surliness and truculence....

👍👍 Despite the problems lately with the new application for the Doctors, my recent blood tests and urgent medication requests have been met with professional and caring response from the front desk team to the Doctors. However bad the teething problems are, we are lucky to have this local facility here...

😠 It's impossible to book an appointment. I have been with them for over 4 years and it is getting even worse than during pandemic times. You have to actually leave behind anything you are doing at 8am for on average 30mins until you can get a chance to get a call back to let you know that there are n...

😠 Really impolite people

😠 Do not recommend at all!! Constantly having to wait at least and hour an a half to even speak to reception. They once told me I had to wait 3 weeks to hear back for some important results. One lady from reception is also rude. Consider another doctor before registering here. Doctors don’t know what...

😠 I cannot imagine what it must be like working here. They have lost control of the institutions they cover. They claim to take concerns "seriously" when one of their units has gone rogue. If you complain they retaliate against you and try to silence you. Shocking behaviour and jt goes all the way to...

🫤 Doctors are OK.. But like most reviews the receptionists are diabolical. Zero empathy. Also have to say that since Covid the surgery has been next to useless. Been diagnosed with Brain tumour, but not by the Albion, but by A&E. Seem A&E are now the only option if you need to be examined by a doctor....

😠 Our experience with this clinic was very bad. We have just moved to the UK with our 1 year old daughter. I tried to register at this clinic after reading all the reviews for the clinics around my area, this one looked better than the others (actually all have bad reviews). The lady who gave me the r...

😠 Useless receptionists who are rude, Doctors who are disinterested and seem like they want to get through the appointments as quickly as possible not really caring what they diagnose you with, offer them any sort of information and they'll jump on the first thing and tell you that's what the problem...

😠 Useless reception staff. My partner has been trying to get an appointment for months, and they tell you to 'do it online'. Ok. Your website says you can still book over the phone, so clearly you just don't want to do your jobs. The pandemic is not an excuse for you to sit doing nothing all day. Do y...

🫤 Most helpful surgery I've ever been to. (2022 update) I have to edit my review as I have seen the service change over the past 2 years. Recently had some palpitations and had to see the doctor. I had to chase up my ECG results from June and have been calling the surgery frequently but they cannot te...