Best places: Doctors in Pratt's Bottom, United Kingdom

👍👍 The service was absolutely brilliant from start to finish. I didn't get the smile I originally wanted, what I ended up with was so much better. I was unsure of exactly what I wanted but I felt really informed and involved when deciding what treatments to have. I was given really good information o...

😠 Months ago I told Dr. Bala Baskaran, I had a sleep problem snoring. He referred me to the chest department at the hospital. The hospital sent the result of the test to my gp doctor, but the doctor did not note it in the system. I realized this mistake and went to the hospital again. I asked for...

👍👍 This was the first time I had used the practice at Chislehurst but it will not be the last! To be seen so quickly after requesting an appointment was impressive. The receptionist was pleasant and helpful and the doctor who saw me "face to face" was friendly,courteous and professional. The doctor al...

🫤 Don't even like to complain. The Dr will help me out but he makes me feel like I'm wasting his time. I feel like his talking down to me and makes me feel like ceap. 🤨😒 I do try to sympathise with him and think maybe his having a bad day. But after a while there's no excuse I'm always polite to hi...

👍👍 Very efficient, helpful and friendly staff. I went to have my flu jab today. I got seen as soon as I arrived, which was 10 minutes early. The nurse was absolutely wonderful. The jab was done in seconds. Totally painless. I was probably in and out of the main doors in less than 3 minutes. Amazi...

😠 My prescription sent electronically from my Doctor is never prepared even though I always call in at least 3-4 days after it is sent. I am always told to come back in 30-40 minutes. The staff are rude and unhelpful and as a customer I am made to feel an inconvenience. I have now changed to another p...

😠 Paid for scan 1400£ ,after that , no contact, no doctor called me, nothing. Never again in this clinic. Im easy to please. But it seems its to hard for this clinic to do a simple job. 1 star for the ladies who done my scan, otherwise would be 0. Terrible service!

👍👍 I joined with this surgery very recently and went there today to ask for a review of my meds as I have had problems in the past when joining my previous surgery. The very polite and extremely efficient not to mention very friendly reception lady, booked me a telephone consultation with a nurse withi...

🫤 The doctors and nurses are great! But why does one particular receptionist have to be so rude!?! She talks over you, doesn't give you the opportunity to speak, not at all interested in listening to and understanding you and literally just shuts you down! I think she needs some training on kindness!

😠 We moved here in 2020 and joined this Dr Balaratnam a few months into that year. He then preceeded to systematically terminate my husbands mentalhealth meds causing him to self harm for the first time in 34 yrs. The same doctor did the same sort of reckless action on mu children and my medication ca...

😠 I really don’t like leaving negative reviews but it has got to the point where I feel like I have no choice. Every single interaction with them is negative and stressful. I really do not recommend them as a GP. I will explain using today’s example but there really has been so many examples I can use...

🫤 Most helpful surgery I've ever been to. (2022 update) I have to edit my review as I have seen the service change over the past 2 years. Recently had some palpitations and had to see the doctor. I had to chase up my ECG results from June and have been calling the surgery frequently but they cannot te...

😠 The worst receptionist manners I've encountered in a long time This is not the first time. I just called the surgery this morning around 11:55 a.m. to schedule an appointment for my baby because he had been ill for over a month and we had missed one follow-up appointment. The receptionist had alread...

👍👍 This is the most amazing practice I have ever known from the receptionists to the doctors. They all listen, are incredibly patient and understanding. The nurses are also brilliant really showing empathy. They really all “go the extra mile”. Many thanks for all your help.

😠 This review is based on the services and abilities of the receptionists I’ve dealt with this week. First one on the phone asking personal questions that were way beyond what is appropriate for a non medically qualified receptionist to be asking. Second the receptionist this morning, in the waiting...

😠 Overrun with rude receptionists, especially one in particular. Anyone reading this review will know who i mean because she is THAT bad. As someone with severe anxiety I am really put off of calling the surgery now and don’t feel confident about seeking help from them anymore. If you are booked for...

😠 On 12th April 2021 at exactly 13.42 my (autistic client) had a phone call with the receptionist regarding some print outs of her medical records. I listened to the entire conversation supporting her with it. I couldn’t believe how abusive the receptionist was. The receptionist kept claiming that my...

😠 The worst surgery we've been registered ever. Appointments always running ridiculously late, no appointments available for adults if they have cough. I had to go to a&e to get my chest checked...