1
Your Health Partnership - Regis Medical Centre
Public medical center
😠 This practice has become a joke. For 2 days running at 8.01am the anima site has said at capacity try tomorrow. At 8.02 i rang the surgery i was number 80. 55 minutes later i finally speak to someone who surprise surprise says ring back tomorrow !! Its apparently Been at capacity since 18 minutes...
1.50 (201 reviews)
2
Hill Top Road Medical Centre
Public medical center
😠 Are GP surgeries not regulated? How come Hill Top road medical centre gets away with the horrible, very inaccessible service? The staff are so rude and unbearable, it is close to impossible to get through the telephone lines for appointments and when they book telephone appointments, no on calls bac...
2.10 (145 reviews)
3
Your Health Partnership - Oakham Surgery
Public medical center
😠 Appalling.
Trying to book for a call back is impossible when you start work at 8.40. I've had to give up so many times.
Calling for test results is the same. On the phone for 40mins on a morning to get from caller 39 to 5. Then on the evening on the phone an hour and I've gone for caller 20 to calle...
1.50 (126 reviews)
4
Stone Cross Medical Centre
Public medical center
😠 Appalling level of customer care & service
My 84 year old nan is regularly refused an appointment when ringing and told there are no appointments until the following month!!
If you ring at 8am you can very rarely get through and when you do it's too late and the minimal slots they have are gone....
1.90 (103 reviews)
5
Norvic Family Practice -Victoria Health Centre Site
Public medical center
😠 I had to have blood tests and I was not contacted regarding the results so I called up and was told the doctor needed to discuss my results and the next available appointment was in a week's time. The receptionist did not specify a time, just told me the doctor would call me in the morning. I missed...
1.90 (99 reviews)
6
Linkway Medical Practice
Public medical center
😠 Whenever we call at 8 or even start calling before it always says the capacity is full please call later. We can never get an appointment l, not sure what to do and how to speak to a doctor especially when need to discuss about something serious.
It is especially not acceptable if trying to book an...
1.70 (95 reviews)
7
Malling Health Great Bridge
Public medical center
😠 For 4 weeks I have been trying to book an appointment every morning at 8am I'm on the app how in 2 minutes are you booked up! Cant get through on the phone you should be ashamed of your selves. When you go in you see the women just chatting at the desk so you could be answering the phones. Absolute...
1.80 (82 reviews)
8
Cradley Road Medical Practice
Public medical center
😠 My mental health has been deteriorating quite rapidly, i have been working myself up over the last few days to call the doctor for help. The receptionist told me the next appointment is in about 4 weeks. I was crying down the phone asking her if there is anything else I can do she said maybe try aga...
2.20 (66 reviews)
9
Haden Vale Medical Practice
Public medical center
😠 I have had a very strong flu for 3 weeks, fever, body aches, a lot of coughing and I call the Gpi every day and the only solution on the part of the Medical Center is to go to the pharmacy or call 111. I am completely disappointed with the your service because , I was transferred to this medical cen...
3.20 (58 reviews)
10
Wednesbury Jubilee Health Centre
Public medical center
😠 I echo everyone else's responses here. Just the thought of trying to get an appointment at this surgery gives me anxiety, let alone trying to resolve my health issue. How can a doctor diagnose a patient over the phone without seeing me physically. Please please please can this surgery get their act...
1.80 (56 reviews)
11
West Bromwich Partnership for Health
Public medical center
😠 This GP surgery is worse ever, they are so clever and playing with patient. This surgery should be remove from NHS and should be investigation, they always saying call 8am for make appointments and their phone cannot connect but if we try around100 time then sometime if connected then their computer...
1.60 (49 reviews)
12
New Street Surgery
Public medical center
😠 Waste of time unfortunately !
My wife and I could never get an appointment to see a doctor when you call. You’re always told to call back a next day at 8am, to see if you can get an appointment. When you do, you’re always told there’s none available and to call back again !
Rather than they just t...
1.90 (45 reviews)
13
Great Bridge Partnerships for Health
Public medical center
😠 The receptionists are rude, you call the surgery just to be answered by rude staff who lack empathy.
They say to call at 8am, yet you never get through till about one hour later to hear "We have no more appointments left, call back at 8 o'clock."
I've phoned Cordley Street last Thursday, yet the D...
1.40 (43 reviews)
14
Oakswell Health Centre
Public medical center
😠 As soon as I arrived at the practice the receptionist said she couldn’t understand me which I initially thought is fair enough with wearing a mask. After waiting half an hour and watching everyone arrive after me be seen I went back to reception to ask how long the wait would be. After watching the...
2.70 (40 reviews)
15
Dr. Haque's Practice
Public medical center
😠 Dr Haques surgery is awful (He can’t even read blood test results correctly) and should be avoided. Receptionists are unprofessional and do not give appointments. They also get very personal with patients. Receptionist should be replaced with more competent staff and should be grateful they even hav...
1.70 (37 reviews)