Worst rated Hospitals & Clinics in Shirley, United Kingdom

😠 I phoned for an appointment as I suffer with mental health issues and was told for the second day running that none were available. I explained that it was quite important that I at least speak to a GP (I have tried multiple times over the last few months to no avail) and was told that a pharmacist...

😠 I wish I could give zero stars. This surgery is a joke. The receptionist was rude and not helpful. Takes months to get a doctor to see you if they see you at all. Near impossible to submit an e-consult as they close the option at about 7.20 am. I was 5 minutes late from my lucky doctor's appointment...

😠 Used to be a good local surgery. Now its atrocious as it's been taken over by the portsdown group. I'm often re routed to cosham or crookhorn. Hence this is no longer a local surgery but a poor shadow of what it used to be.

😠 Have been phoning all day since 09.00 til 17.00 and STILL NO ANSWER...... is so frustrating as I can't get into the surgery to speak to someone because of my work.... Why bother even having receptionist if they don't pick up the damm phone... My doctor is fantastic,when i can get to see her.... So n...

😠 Cannot get in to see a Dr at all despite doing everything advised. I have various different problems at the moment. And it seems the receptionists have gone through some magic training that now qualify them to decide if i get to speak to a Dr or not. I'm a post covid post coma patient and since bei...

😠 They don't care. That's the best way to put it. Nurse who does initial assessment is literally there there tick a box and doesn't ask further questions to truly understand the patients current state of mind and leaves you feeling like they just don't care. Then the psychiatrist only cares about put...

😠 LIVING WELL PARTNERSHIP!!! It’s not a joke it’s Worse, left without medication three days, given wrong medication GP’s don’t know the history of the Patient. No way of making a Complaint. No two department’s agree with each other. Can’t get to the same person twice. NOT FIT FOR PURPOSE. Early Febru...

😠 Rang up as a chronic asthmatic with a chest infection, receptionist told me to go to minor injuries walk in clinic or ring 111. Just speechless at this point and breathless, literally. There should be repercussions for such a lack of patient care.

😠 Shoddy uncaring u empathetic cery rude receptionist on phone. How do these people even get a job in a position like this that requires understanding and caring cosideration. I sure theres plenty of suitable caring people out there more suited to performing this role with the qualities needed. Get ri...

😠 I'm severely bipolar, and due to suicidal depression, I was sectioned in this "hospital". First off, the good bits, the carers, general staff and nurses were brilliant with me. And I can see they are trying to help. But, and this is the main reason for most of the complaints published on this site,...

😠 Terrible. Laughed at by a doctor when bringing in my 4 month old baby, said I'm the problem not the baby. That baby then taken to A&E and diagnosed properly. When actually the baby was in agony and it was dismissed as colic. Attempted to get a repeat prescription, I've nearly withdrawn from all my...

😠 They are not even worth the 1 star. The most appalling service, receptionists are rude, doctors make you feel unwelcome and rushed. Haven’t been able to make an appointment for my 3 year old daughter in 2 months. Their answer is go to the western branch!! I don’t drive and am not getting 3 buses wit...

😐 The receptionist was so rude when I booked in and I asked a question whether I could consult with the physio about my sudden breathing problem. I was told this question would be inappropriate for the physio and it wouldn’t be their remit.. I sat in the reception waiting for my slot and overheard the...

😠 Worst surgery, you cant even get through, the phone will not even ring, if you have a large number of patients then maybe you should employ more people to work on the phone lines and at the reception. On top of that your reception staff should be more polite with patients. People who visit the surge...

😠 Following my 97 year old uncle's discharge from hospital - tried to get a referral to the Frailty team - my experience with the receptionist on trying to leave a message was simple 'no care in the world - I cannot help you. Will be contacting the CCG instead. As a pharmacist I am v reluctant to say...

😠 I needed to physically see a doctor to get a proper diagnosis, it's not bad enough to go to hospital but urgent enough that I need to see my GP. I filled out an e-form and I was told I would get a call back by 6.30pm the next day but instead it was 3pm the day after that. When the doctor called me...

😠 the worst practice in Southampton, ladies on reception just don't care!! if you call them to book an appointment they just after short talk hanging out the call!! It's unacceptable when receptionist thinks she knows better than a doctor!

🫤 This was a really good practice when we joined a few years ago, but sadly, since becoming part of Living Well it has become virtually unusable. The doctors and nurses are great and the staff helpful but trying to book appointments is a really traumatic experience. It is very normal to wait 25 mins o...

😠 Unfortunately, having been registered as a patient at Abbeywell Surgery for 3 years, my experience has been very disappointing. I have very little confidence in booking doctors appointments as it is and whilst registered at this surgery I couldn’t even get my foot in the door. I would spend 45 minu...