Best places: General practitioners in Stanley, United Kingdom

😠 Needed a phone call appointment so got one booked. 8.10 am in the morning. Had a text msg to confirm call. This appointment was booked last week. On morning of said phone call was still waiting an hour later. Phoned surgery to ask why not received call, then got informed it's an afternoon call. Sorr...

👍👍 I came in for a blood test!Adele was friendly and very competent,I have poor veins and she takes her time and is extremely patient!I must add that Mark on reception is a credit to you!if you have a problem he is the one to sort it out.

😠 G.p are a waste of time and money. Up until 3 years ago I never had a problem getting my meds now there seems to pick and choose when and what medication I get. Sick of the Mallard practice and as soon as this pandemic is over I am moving, doesn't help when you get attitude of people who are not med...

🫤 I want to share my experience as a long term anxiety sufferer I ordered my medication as normal through patient access. Only to receive a rejection text from the surgery. I rang up the surgery to find out why and was told I needed to get a review but the next available appointment was 2 weeks away....

😠 Utterly rude staff. Asked a simple question about a vaccination and was told “can’t come here, go pay at boots” asked why my own GP refused to give me a vaccination which is free on NHS and was told “go get a new GP then”

😠 Absolute waste of time trying to get an appointment. Have to call at 8:30 and you can never get through to them. When you do you’re told there is no appointments. If you only have one day off a week you can’t even book an appointment in advance. You have to keep calling and hoping you can get throu...

😠 Get your websites updated instead of giving out false information to patients with a urgent matter you can’t just go and walk in and wait to be seen as you state !!!! And when you’ve been trying to contact 111 from 9.30am till 5pm constant with no answer then told when I go to your walk in that I c...

😠 We've had a terrible time at this practice. It's extremely difficult to get through on phone lines or order repeat prescriptions. The reception staff must be under a lot of pressure as they come across as rude and unhelpful. Doctors are variable but nurses have always been lovely. Difficult to get a...

😠 Had asked the practice manager about new cancer trials and if I could be put forward Brian rang me and told myself that the surgery was not taken part I would have to join another doctors to be considered? I rang the kings college London only to be told yes this surgery was taking part and of course...

😠 Never answer the phone and when they do theres only appointments available for 2 weeks time, some receptionists are quite rude and give there opinion instead of passing the information on to a doctor.

😠 This once great doctors has really started to let itself down lately. First of all the so called receptionist is so rude when answering the phone. I've got chrons disease and they've getting my repeat prescription wrong for the past 2 MONTHS meaning I have to go without very important medication unt...

😠 Average wait time on phone is 45 minutes regardless if you ring up when they first open. I do not understand this as before valens took over it was decent and usually waited no more than 10 minutes at most. The lack of appointments is very frustrating. Also i have been cut off a fair few times durin...

😠 Waited 2 weeks for a telephone consultation to essentially be laughed at by the GP when I expressed my concerns. Told I needed blood tests done, first available appointment 3 weeks time. Had to ring last week for severe ear pain and offered an appointment days later. Rang up in tears asking to be se...

🫤 Received a call after bloods that i was to get a call to speak to Pharmacist in a weeks time. Week later i get an email saying i have missed an appointment. Mentioned I was told someone would call me when it was booked, to be told i was supposed to come in. Rebooked for the week after. Attended pra...