Worst rated places in Neath Port Talbot

😠 Keep an eye on your card if you use it here, was charged twice for fuel

😠 Only putting 1 star so that my review will be posted but they deserve none. My grandmother is dead because of the gross negligence from doctor Williams. An elderly lady of 82 with a broken back and you don’t believe in painkillers and forget to put a referral through for occupational therapy? Vile,...

😠 I totally agree. There is a triage system in place the doctors take so long to get back to you, if you are working you need to take the day off as you need to chase the doctors. The doctors then make recordings saying they have phoned you and left a message on your answerphone, they have difficulty...

😠 Rude and unhelpful receptionists, ridiculous holding times and not able to book appointments for non emergencies. Can only see the dr on the day you phone which is a gamble whether you’ll even get an appointment even after phoning immediately as the surgery opens and waiting in a queue for up to an...

😠 You read the reviews and you think it can't really be that bad? No in reality it's worse. You go there and ask a simple question about your son's medical history, get a rude reply from the receptionist saying "I can't help you"! All I asked for was a call back off a GP at sometime, but got told I ne...

🫤 I really miss Gary Baker. The best dentist ever in this practise.

😠 Appointments can only be booked weeks in advance, emergency appointment you wait for hours and are limited to one subject even if you are suffering from more than one issue. The receptionist can be quite rude depending on which one you talk to. They can be lacking on following things up for peo...

😠 Waste of time, been here since 2001 when it was Morrison Road surgery and its going downhill ever since it gone to the resource centre. Waited for a referral letter from a counseling service only to find it was there nearly a fortnight and no one contacted me. Waited for a call of the GP that never...

Convenience store chain selling groceries with its own label, plus alcohol, coffee & newspapers.

😠 For the last 3 months I have had issues with getting my medication, with it either being lost or simply unable to access the store due to it being constantly closed. Today I wanted to ask for advice with water in my ear and to purchase ibuprofen for myself. Upon arrival at 5.30pm I realised the door...

😠 Would NOT recommend this surgery to anyone. Most unhelpful staff.

😠 Absolutely disgusting how I had an appointment today at 10:15 and because I was 3 minutes late told me they couldn’t see me considering in the past I’ve had to wait 15 or 20 minutes after my appointment I’ve never once moaned about that now have to wait until 5th of august all the years Jenkins was...

😠 Worse surgery ever they are so stuck up and full of them selfs here impossible to see a doctor told me my test results were clear. But when I canged doctors test results positive ppl on the desks are so stuck up reality check you working as a receptionist for pennies this place should be shut down....

😠 Worst doctor surgery I've ever had the displeasure of dealing with. Most members of staff I've spoken to there have been rude, belittling and incompetent. I have been given incorrect information several times, including being told I need to go to the minor injuries unit at the hospital for a problem...

😠 As with other comments we used to find this survey very efficient, pleasant & easy to get through. But the last few years it has gone completely downhill and forced us to make a complaint about the service. However the manageress didn't feel there was a problem and blamed everything except themselv...

😠 What is there to say apart from this doctors surgery is useless. They can't answer a phone to save there lives and if your lucky you get an appointment expect to wait at least half an hour after your appointment to be seen. Also most of the doctors don't care what's wrong with you they just want you...

😠 The one receptionist who’s name I couldn’t get is horrible. She belittles customers on a phone call or in person and isn’t helpful at all, customer service at this health centre is SHOCKING. I don’t think the system where no one is registered to a specific GP works, it only works for the average who...

😠 I was told that I need to make an appointment to speak to a doctor in person and to ring at 08:00 the following day, two weeks later I still haven’t been able to make an appointment and the queue is always full and I get cut off, if I eventually get through later in the day all appointments are alre...

😠 Scammed us and refused to refund us for a service that wasn't provided.

😠 131 calls and 50 minutes to get through only to be told no appointments left I have to ring back on Monday. This is a joke! I work 7-3 so can't spend an hour of my working day every day trying to get a doctor's appointment. This surgery definitely only caters for those who don't work/work shifts.