Best places: Optometrists in North East

👍👍 From walking in to leaving the whole experience was fantastic. Very friendly and very helpful. Would definitely recommend

😠 I had an appointment in the morning, I was exactly 7 min late, as I didn't know there are some road works by the train station near city centre. Did explain to the ladies that, but they said it's nearly 10 min, so thay have to cancel my appointment. So waisted a lot of petrol, charge for parking and...

👍👍 Very helpful manager, Lynne, helped me choose my new spectacles. I tried on several pairs which she kept to one side to sanitise afterwards. The range of financial options was explained. I collected my spectacles a few days later - the prescription and fit were both perfect. Thank you.

😠 They change appointments at lastminute giving poor excuses a day before, happened to me last year when my kids had appointments booked and it's happened again today. Then to top it off the staff member who called said it's because the appointment booking system has a glitch. Didn't have a glitch whe...

👍👍 I more than happy with the service I receive even when I we were in lockdown as a front line surport service when I broke my glasses they came to my rescue

😠 Came to have my eyes tested this morning, and the optician was great, the lady who served me was also polite and tried to help. However, I was told I’d have to wait 1-2 weeks to have my prescription in my current glasses changed. I asked what I supposed to do in the mean time, as that is a reasonabl...

👍👍 Great staff,i have a real phobia about my eyes the staff put me at ease with my eye test, definitely recommend specsavers.co.uk.

👍👍 I booked an appointment at meadowhall to discuss the options to improve my eyesight, which was really poor. I booked in to have multifocal lens replacement surgery in both eyes on 15-07-2022 at the Nottingham branch. The staff, surgeon and everyone involved in my treatment were fantastic. The surger...

👍👍 Never used specsavers before But 100 percent satisfied customer care advice and help . The proof is in the pudding next week I may be able to text better . Visited su 14th Thanks you all picked up glasses Monday 22nd service 100 percent And fully satisfied Thanks to you all

😠 I had the worst experience ever with this team. They tried really hard to push me into booking a dispensing appointment after my eye test earlier this month, but I was on my lunch break and couldn't commit. Fast forward a couple of weeks and I decided to try ordering my glasses online for the first...

👍👍 From start to finish the service was exceptional, fast, friendly and very professional. Thank you. Davie Madeley.

😠 Been back to this place twice cos the first time I was upsold frames that wasn't 2 for 1 and the glasses I got or lenses made everything slanted .went back for another eye test with a totally aragant bloke ,I told him when my eyes were getting tested the screen was blurred but he said it was fine. T...

👍👍 Before you read the nice review below it's worth mentioning that I was bitterly disappointed that neither of My 2 new pairs of Glasses came with a glasses cleaner/ Nice clean opticians with professional warm and friendly staff/service. The gentleman optician was very easy to talk to and answered al...

😠 Not happy. I have received an email a few days before my appointment saying I can book a FREE eye test wich I did. The day before my appointment i received a phone call from one of specsavers staff member, saying that the basic eye check is FREE but if I want the " behind the eyes picture " to s...

👍👍 Whole experience of lens replacement surgery was extremely good from start to finish. Every member of the staff was polite, considerate and caring. All my eye scans at the assessment stage were emailed to me automatically (not sure how useful that was, but it was impressive!) All that was done to me...

👍👍 Recent visit to the branch was a very pleasant customer experience - very warm, welcoming & friendly. At each stage of the Diagnostic Tests through to actual Eye Test the staff were very professional in keeping explanations simple & straightforward. Quite a refreshing experience !