Best places: Walk in clinics in Alamo Heights, United States

😠 Poor service. Called me to say I could come in early if I wanted and then made me sit in the waiting room for nearly 2 hours until 30 minutes from my scheduled appointment. They charge additionally to get blood work results. Won't tell your results over phone because they want to bill you. Results a...

👍👍 Such a welcoming place when you are at your most vulnerable! I appreciate the timeliness, kindness, genuine compassion, and expertise!! You are the ONLY urgent care facility I recommend to all my friends and family!! Quick in and out and I am feeling better within a day or two! Thank you for your ha...

👍👍 Everyone from the front desk, nurses, and practitioner were personable, professional , and compassionate. I took my daughter in not knowing if she had Covid, flu, strep, etc (so much going around these days). So, they gave her the necessary tests and made her feel comfortable during the process. We...

👍👍 This urgent care always takes good care of me and my family when we have to come in. Front office staff (Veronica) is very patient and helpful. Crystal and Moe in the back are comforting and competent. My doctor Alyssa took very good care of me and kept me informed. This is the clinic I always recom...

😠 Update after waiting for over 1 1/2 hours we ask how much longer and they are having computer problems and it will be another hour. I am nurse this is ridiculous you can do paper charting and upload later. While waiting someone who had been seen had to come back because they cant even right a RX cor...

😠 DO NOT bother making an appointment here. My daughter came here & waited over an hour to be seen. Walk ins are prioritized. Front desk associate with the red hair was very rude when we asked for an update on when we might be seen. After waiting 30 minutes I don’t think it’s hard to provide one updat...

👍 Good service. They ran the tests I needed quickly and listened to me. the copay was $5. the chairs are a little scratched but that's fine. They did not weigh me. Weight is important to know when someone is sick.

🫤 Took my younger brother to get seen and they charged him his regular copay as well as an additional $90 because "his deductible wasn't met". At the time, we did not fight them on this but as I work in insurance and know his benefits really well, I knew that was not correct. The receptionist also did...

😠 No respect/ concern for the actual patient. Not only would I not recommend, but I would warn people to steer clear of this place. Many years ago, I had seen a great doctor here (during college) when I moved back to the SA area I called up a familiar place for an appointment. The first time, they ju...

🫤 The “check in online” to avoid waiting isn’t working out too well. I’m sure it’s not for the patient was much as the clinic. Our appointment was at 1pm, checked in at 12:50. It is now 2:15pm and we’ve been sitting waiting on a doctor, nurse practitioner…heck at this point I’d settle for Dr. Quinn me...

😠 The PA was terrific but the business model is poor. No doctor, front desk personnel ( 4 of them) were too busy to answer phone after we left although the waiting room was empty. The clinic is clean and well equipped. We had an important question to ask after treatment. Im sure many people do. Being...

😠 Imagine your Doctor refers you to the nearest so-called "Urgent Care" clinic to be evaluated for Cardiac symptoms of immediate concern. Upon arrival you're promptly turned away by some unconcerned receptionist. You're simply dismissed with "We don't do that here" ... not even an offer to check your...

😠 I use to go here and began seeing DR Schanen in 2017 had no issue he was good and his wife was always very helpful since the previous location on Bandera. I’ve always been treated very professional. I can not say the same about the staff at the new location on 281 the hefty manager lady/nurse was ab...