1
PENZONE Salon + Spa Gahanna/New Albany
Beauty salon
😠 I showed multiple photos of the exact haircut that I was looking for and also photos of what I did not want before the haircut to my stylist. We had a detailed discussion on what I was looking for. It did not help. This was supposed to be a long layered cut by a senior director Sydney (highest prici...
4.30 (686 reviews)
2
Best Massage
Massage spa
👍👍 I bought the 10 year anniversary promo that included a massage with Moon, a chair massage, a sauna session and a steam shower. I’ve never been one to get massages but as I’m getting older I REALLY needed one. After looking at her amazing reviews, I decided to go with Best Massage. I’m so happy I did...
4.80 (655 reviews)
3
PENZONE Salon + Spa Polaris
Beauty salon
👍👍 Aldina is THE BEST! She has been doing my hair since childhood (as she's my sister). Now that we live in different states, I still go out of my way to drive to her for her to be the one to do my hair! Each time she does my hair, she helps me figure out what would work best with my facial features an...
4.30 (619 reviews)
4
Massage Escape Columbus
Massage spa
😐 The massage was nice & relaxing however afterwards the ladies almost demanded me and my husband to give a a larger tip amount after already tipping with our card. Very uncomfortable and awkward. They just pointed at the “tips are greatly appreciated sign” over and over as if we couldn’t read.
4.70 (510 reviews)
6
Elements Massage
Massage therapist
👍👍 1. Best customer Service
2. Very accommodating in rescheduling and cancellations.
3. One of the best massage experiences i have gotten in the US.
They have plethora of choices in massage and before you go in you get a form to fill out and point our the places you want the desired level of pressure...
4.40 (319 reviews)
7
Massage Envy
Massage spa
😠 My experience at this location was unpleasant. The person who was to give me a massage was rude when starting. She said I didn't fill out my form on what areas to work on, then within seconds actually told me them. Next, she told me she was going to explain the dress code policy to me again (hadn...
4.60 (303 reviews)
8
Hand and Stone Massage and Facial Spa
Massage therapist
😠 Would not recommend this business at all - this is a very unreliable location, as they continue to cancel our appointments. I bought a gift certificate as a graduation gift, but both times I scheduled the appointment for my friend we received a call last minute saying the therapist has canceled. Per...
$$ $$
4.10 (282 reviews)
9
Hand and Stone Massage and Facial Spa
Massage therapist
👍👍 I had a facial with Kait on New Year's Eve and I absolutely loved it! She is so soft spoken, kind, and great to speak to. I loved that she explained the services that they offered, told me what products she would be using before she used them, and gave me lots of recommendations. I haven't been this...
4.80 (269 reviews)
10
Elements Massage
Massage therapist
😠 Their customer service is the worst. I joined the wellness program and can't seem to find anyone in the company to cancel it. I've contacted the store and corporate. I also contacted the BBB and they won't respond to them either. So far I've been charged 3 times for massages I'll never be able to us...
4.60 (268 reviews)
11
Ebb & Float
Health spa
😠 I could not be more disappointed with ebb and float. I had a couples massage scheduled at 1:15 on a Saturday as a Christmas present. At 1:30 the day before the scheduled massage I received a confirmation email informing me of when to show up, park, etc. A few hours after I received this email, I got...
4.80 (263 reviews)
12
Balance Massage And Wellness Studio
Massage therapist
👍👍 I had a great time undergoing an upper back massage from Steph. She was very accommodating and greatly helped with loosening my neck and back. The ambience was great and the facility was very clean.
4.90 (235 reviews)
13
K Manley Studio Spa and Cosmetics
Eyelash salon
👍👍 Oh my goodness 😍 I'm am so very pleased with the results of my lash lift and tint. And Kay is AMAZING! She is so cool and smart and I really enjoyed my visit. I WILL be returning
4.80 (232 reviews)
15
Cozy Feet Spa
Massage spa
😠 The lady used a bunch of excuses for not using our group-ons even though the price difference was less than 4$ from original service. And that she can’t scan vouchers. Also said group-ons can’t be used on weekends. she booked two appointments for me for the weekend when she didn’t know I had a group...
4.80 (196 reviews)
16
Massage Envy
Massage spa
😠 I had the worst experience at Massage Envy. Bradley Park.Columbus Ga. I had the microdermabrasion. I arrived in shorts, tshirt and flip flops. Mistake. I was freezing laying on top of an unheated table. I removed my shirt(sports bra in place) because I had(for $15) added on neck and décolleté. Fir...
4.10 (190 reviews)
17
PLEIJ Salon + Spa
Hair salon
👍👍 I booked a last-minute color correction with Jacquie. I needed a miracle! The salon I was going to was covering my grays too dark and attempting to lighten up with awful techniques. The salon/spa was very inviting and friendly. I was offered a beverage while waiting. Jacquie took me right back and b...
4.60 (187 reviews)
18
Hand and Stone Massage and Facial Spa
Massage therapist
😠 I was a customer for two months, my first month I loved my massage so for my second month I booked a facial. When I checked out of my massage the front desk lady told me I can book my February appointment online so I did. Well when I was checking out the lady said because February only has 28 days I...
4.40 (168 reviews)
19
Medico Massage/Oriental Therapy, Pain Relief
Massage therapist
👍👍 This massage at this place is amazing. Do not, I repeat, do not go to any other massage place in town before you try them.
First, you will get asked where your problem areas are. Now, I have been asked this before at other places, and the therapist did what they wanted. This time, every problem are...
4.90 (161 reviews)
20
Jekyll & Hyde Salon & Spa
Hair salon
👍👍 Andy George-McClurg is literally the most amazing craft hairdresser! Every haircut I've gotten from him has been perfectly balanced and well-suited to my hair texture, lifestyle, and vision. He's also just the sweetest person and really cultivates deep and lasting relationships with all of his clien...
4.70 (158 reviews)