Best places: Auto parts stores in Des Plaines, United States

😠 I called three times (different days) to get a service appointment. The first time, I had to navigate a series of automated menus until directed to a live person. Then phone rang for, no exaggeration, nearly 15 minutes. No one answered so I eventually I hung up. The second time was more of the same....

😐 EDIT TO ORIGINAL REVIEW - I am increasing this from a 1 star review to a 3 star review because of how Tom at McGrath handled remedying this situation. Tom reached out and made sure that I understood he did not find the experience acceptable and made me feel comfortable enough to allow them to servi...

👍👍 Visited the service center with a flat tire 4 minutes before closing. Expected to drop my car off at the night drop box, but Tim and Jose took care of me past closing. They were FANTASTIC. Best service I have ever received from a dealership. Will definitely continue to use their service center as...

Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.

👍👍 I love this location. The wait is nothing compared to all other parts stores. The store is Clean and the staff super friendly.

👍👍 The manager Chris at this location helped me out above and beyond. Will come again because of the great service!