1
TruFit Athletic Clubs
Gym
😠 If I could rate this gym a 0 star I would. I have been a member since Jan 2022 and all I can say is I gave this gym many opportunities to make my experience better. I have been in a weight loss journey since Jan 2021 and signed up for a personal trainer to continue my journey in Jan 2022. When I sig...
4.70 (2.3K reviews)
2
RedSkull Fitness
Physical fitness program
😠 I have to say, what a disappointment, it’s your typical commercial gym (which I have no problem with) but there’s no verity of machines, while the employees were all nice, I saw two of them go into a bathroom to “clean” I would assume, they took up to an hour in that one bathroom holding up a small...
4.90 (1K reviews)
3
Planet Fitness
Gym
😠 The manager ivan was so aggressive because I came one time in the past So he demanded I paid 20 for one day. He then told me even though I am law enforcement in El Paso but don’t work for the city of El Paso they won’t give me a discounted rate. Very disappointed in this, plus the gym is always pack...
4.30 (947 reviews)
4
Planet Fitness
Gym
😠 Went this morning Jan 2 straight to rowing machine. Both were broke. I went to the counter and asked the staff to put a out of order sign on the equipment. Other members said the equipment has been broke for some time, the place was dirty. They are taking money from my account after I've ask them to...
4.20 (912 reviews)
5
Planet Fitness
Gym
👍👍 In my travels, I had the opportunity for I visit my his PF location. Took me a bit to find it, but only because it’s tucked in the back. I have to say, though, I was impressed as I walked in. Staff was very helpful and friendly. This is a very clean location and there are plenty of machines and weig...
4.10 (783 reviews)
6
Gold's Gym
Gym
😠 This location hasn’t been open for months. Social media stated that due to “global supply chain” issues, they are still waiting. Meanwhile, El Paso has welcomed thousands of new homes and businesses in the same time period with virtually no issues.
This ownership has charged the same rate for les...
4.60 (766 reviews)
7
Planet Fitness
Gym
😠 I dislike leaving negative comments, but something has to be done.
For weeks, if not into months, your location has failed to fix several (over ten)cardio machines. This doesn’t include other equipment around the gym.
I, along with other members, have brought this up to staff several times with r...
4.10 (756 reviews)
8
Planet Fitness
Gym
😠 Literally one of the most packed Planet Fitness locations I’ve been too. I am never able to use any free weights or get a workout in the weight room because it is so packed. There’s not enough space for everyone to workout. I have been a member for a year, and this happens way too often. I have trie...
4.30 (644 reviews)
9
Planet Fitness
Gym
😠 JOIN NOW FOR JUST $1 the sign proudly proclaims.
Not so fast, shipmates. Actually - according to their website -
Startup Fee $1; Monthly Dues $10 ; Annual Fee $39. Add all that up for 12 months and it comes out to about $173.20 including tax. So why did they want to charge me $215.xx for the same ex...
4.10 (596 reviews)
10
Planet Fitness
Gym
😠 Very bad experience and bad customer service. I signed up for the blackcard membership during a trial since I was told I could bring my daughter as a guest every time we want to workout together. However, when she joined me the day after, they told her she couldn’t use amenities as a guest. The rea...
4.20 (564 reviews)
11
Planet Fitness
Gym
😠 The staff would rather watch a customer drive around town to different gyms to stop membership for the sake of hoping they will give up and pay an extra 10$ then tell them they can just transfer, and then stop membership.
Background:
I went to cancel my membership at my home gym, but found it was cl...
4.30 (472 reviews)
12
Kinective Fitness Club
Fitness center
😠 I would give this place zero stars but it was very clean.
If you like pretentious wannabes this is the place for you.
I called ahead and spoke with a gentleman on the phone. He spoke of a free tour/trial. When I arrived approximately 20 minutes later a male with a very, very, very similar voice pr...
4.70 (472 reviews)
13
EP Fitness - Montwood
Gym
😠 The gym itself is fantastic. It's never too busy. The people are very respectful about cleaning their equipment.
The front desk staff is very friendly. I never feel judged when I work out.
Very good facility!
Now for the 1 star. The whole place needs to be remodeled. The ladies restroom looks like...
3.50 (464 reviews)
14
TKFit West
Gym
👍👍 During my pregnancy I gained a significant amount of weight and was not very active. After I had my son I became depressed over all the weight I gained, which made me lose my confidence, my self-esteem was very low, and I felt like all the excessive weight I was carrying was slowing me down physic...
4.90 (437 reviews)
15
EP Fitness - Transmountain
Gym
😠 If I could I would give this place 0 stars I’ve already been charged 189$ and I’ve been here less than 6 months and I have the basic plan! The staff miss informed me when I received a promotional call and told me there would be no additional annual fee SURPRISE there was! I was also charged 20$ for...
3.70 (419 reviews)
16
Planet Fitness
Gym
👍👍 Luis, an amazing host
The machines are modern, all clean, the best place for training in El Paso
4.20 (366 reviews)
17
Planet Fitness
Gym
😠 I like coming to planet fitness bc I do my thing and then leave. But the people at this location are super extra and not in the good way. They don't let you work put they are always on you. They need to get evaluated on their personal relationship. I've come 2 times here and both times I've had the...
4.50 (342 reviews)
18
9Round 30 Minute Kickboxing Fitness
Gym
👍👍 9Round is the best! Love coming here!
The trainers are the absolute best! Zach is always coming up with creative ways to keep the workouts interesting. He pushes and challenges me everyday. I recently injured myself (unrelated to my workouts) and the trainers have been super accommodating and helpfu...
4.80 (195 reviews)
20
Gymnastics Elite in El Paso
Gymnastics center
😠 This place only cares about the MONEY. They do not care about thier employees. They pay them when they feel like it. Have them go in 15 mins before children arrive which is 4:45 and pay them starting at 5. If questioned when checks are incorrect so many excuses and runaround are given. That's on top...
4.10 (169 reviews)