Best places: Urgent care centers in Hurstbourne Acres, United States

👍👍 Wonderful experience. I would highly recommend 502 Urgent Care and Dr. Lovelace. My son and his wife needed a PCR test for travel to Japan. Results took less than 30 minutes and Dr. Lovelace was familiar with the extra form needed by the Japan Ministry of Health and filled it out while we were th...

🫤 I usually love this location, and the person that took my vitals was very kind but Sally, APRN, was very condescending to me for unknown reasons. I hate being this person but I work for Norton and have first-hand experience seeing the shift in treatment when a medical professional does not think a p...

🫤 Took my son here to get tested for flu, Covid and or strep. Staff said it would be about an hour. After 45 minutes we hadn’t been triaged. Why Nortons thought making immediate care have appointments is ridiculous and causes more wait time for the sick. Healthcare in America in general is a joke but...

😠 I showed up when they opened at 9 am and still have yet to be seen after over 2 hours. I tried to make an appointment online and it wouldn't let me because the office wasn't open yet. No one told me it would be a 3 hour wait. It shouldn't be a 3 hour wait anyways because I literally showed up when t...

🫤 We made an appointment online at 9am and 1130 was soonest they could see us. We arrived 30 minutes early and were let in 2 minute past our appointment time. Extra star for that, but that is when adding stars stops. We were waiting in a room for 43 minutes before aprn arrived. After completing X-ray...

😠 Terrible experience, lady at the front desk was incompetent and didn’t ‘sign me in’ for over an hour and a half, along with certain other folks that needed to be signed in. (Although she did make sure to sign other people in immediately upon their arrival). She was also extremely rude to nearly ever...

😠 For an urgent care they don't act like anything is urgent. I mean none of the employees even seem to care that took 3 hours to see someone who could help me. Then I had wait another hour before they let me leave. So can someone please explain to me why the word immediate in their name? This place is...

😠 I never leave reviews, certainly not for healthcare providers, however, I absolutely must advise anyone who has the choice to avoid this place at all costs. Had it just been rude staff, I would have left it at that. No, my issue comes when the medication I need doesn't get submitted to my pharmacy u...

👍👍 My son split the top of his head open jumping in the foam block pit at Defy. We walked in to see a smiling and caring receptionist. She was very reassuring to my son to keep him calm. The nurse who took my son’s blood pressure and vitals was very concerned and eager to help. We were immediately...

👍👍 By far the nicest little clinic in Louisville! I’ve been to quite a few others and this one is the only one where the doctor and receptionist cares about your well being. Lovely ladies! Definitely the only little clinic I’d come back to. :)

😠 Went twice in one week took over 2 hours to get a room, a few people were put ahead of my son both times and they said they go by severity when it’s really about who has the best insurance. Both times we came there was only one person ahead of us and he was put last both times. I love the facility v...

😠 In the past this facility has been helpful. On 12/4/22 it was the worst experience I’ve ever had at an urgent care. Rude doctors who didn’t care one bit about helping us feel better, only to move the patients thru the facility. My daughter had been sick for 6 days and woke up w/ chills & fever nigh...

😠 I have never left a review before, but I just want to warn others about this urgent care. I could have potentially endangered my health in a serious way if I had listened to the advice of the nurse practitioner at this urgent care. I woke up one morning with a large amount of blood in my stool (not...

👍👍 Dr. Blair and all the staff were professional, friendly, and efficient. I used the online check-in process to find an appointment, check-in online about 30 minutes ahead of time, and arrive a few minutes before the appointment time. I waited a reasonably short amount of time in the waiting room befo...

😠 If I could give zero stars I would. If you enjoy being chastised and belittled by people that aren’t actually doctors about punctuality and manners. The employees are clearly miserable and incompetent. I actually can not stress enough how rude the red headed woman that is. 2/10 middle school bully m...

😠 This is probably one of the worst clinics I have visited, we had an appointment at 11am, 30 min later and we are still waiting. When I asked the receptionist why we are waiting so long she gave me a very snarky response that they are running late, but there was nobody in the Dr’s room. Staff is unfr...

😠 I am having flu and Covid-like symptoms and they turned me away because they couldn’t figure out how to enter my insurance, which is active and useable. I went to urgent care after and lo and behold, my insurance is fine and enterable. Staff needs better training on billing and perhaps not turning p...