Worst rated Medical clinics in Los Ranchos de Albuquerque, United States

😠 I am a brand new member, and I am already starting to regret it! I have called over six times today to be left on hold for over 45 minutes to be automatically disconnected. It is absolutely infuriating and unacceptable. Why can I not reach a person?? Why does it just hang up after waiting on hold fo...

😠 CABQ Employee Health was so much better when contracted with Presbyterian Health Group. All city employees can thank former mayor Berry for screwing us. I no longer work for the city, but maybe if current employees petition Mayor Keller he'll remedy the situation. Dr Prickett is a major reason I no...

😠 I visited the gastro department today to get checked and Melanie and Luanna were at the front desk. They were talking and chit chatting at the front desk and totally ignored me for a while. It's almost like I was being dismissed by high schoolers. Not to mention that they are so unperfessional they...

😠 I got a referral to UNM neurology in June of 2020. I called multiple times and was told that they would be getting back to me, they did not. I had an appointment with neurosurgery in September and when I complained about the difficulties I was having making an appointment with neurology and they t...

😠 I’ve had a few issues with this place. My primary moved away last year so I needed a new one and ended up here. While I’ve liked my PA at Optum, everything else involved with this organization is god awful. Do you need to call this clinic for some reason? Good luck. Do you need a prescription refill...

😠 If negative stars were an option, I would give it -5. First off, making appointments and any communication with the front desk staff is difficult. They are extremely rude and feel like I'm viewed as dumb by them. Second, the appointment. The techs are hit or miss. Some really try and get you comfort...

😠 The tech (Leah) was amazing and Dr. Joffe was kind. However, the rest of the practice is awful - avoid! We went in requesting an immediate release of our ultrasound to our midwife's fax number. Two days later it was still not done, so we called again and were told it would happen that day. Now it is...

😠 The doctor is great but the administrative side is seriously lacking efficiency! My wife has been suffering from heart problems and has even lost her job because of it. The tests that she needs to get better were identified by the doctor but the admin side/billing side were unable/to lazy to get the...

😠 Stuck with a bill for several hundred dollars but at no time during our appointment were we informed that insurance would not cover. This office is in network with our insurance but that made little difference. Fortunately we were told that future appointments would be out of pocket so we didn’t sch...

😠 My first appointment for a consultation was a nice experience with the doctor. Checking in was confusing and uninviting. However, it took over a month for the Center to call me to set up an appointment after receiving my referral. My doctor kept saying to just give them time, but after month, I...

😠 This location has struggled to keep providers as long as I’ve been a patient. It’s been nearly impossible to get ahold of the “care team”, and the follow-up from nurses has been abysmally bad. If you’re stuck in Presbyterian’s network, I’d recommend the high resort location in Rio Rancho. The practi...

😠 "RUDE" He pushed the door open from his seat and yelled come in and shut the door. I asked "how's your day?" His response was a grunt. That is when I said "have a nice day!" I will find another place for my wellness check.

😠 This is the WORST place ever. The blonde Nurse practitioner is HORRIBLE. She was calling everyone “DUDE” training someone and acting like a high school clique, not wanting to look at the records from the hospital and ignored everything we said, refused to listen wanted to draw blood when blood was d...

😠 The doctor that I saw in April was down right terrible. The staff is so hard working i feel terrible for them. To start when I walked in and sat down, the doctor came out to let the receptionist she was cutting her hours due to financial difficulty right in front of me. there was a young boy laying...

😠 My children waited 6+ weeks for their appointment only to be called an hr and a half before to be rescheduled for another 2 months. I was called the day before to confirm the appointment. Not happy at all. Apparently their child well check up was replaced with non-contact appointments (phone visits)...

🫤 The medical professionals who work in SHAC are typically super nice and caring people but whoever answers the phone (female voice) is one of the rudest people I have ever had to interact with when scheduling an appointment. If you want a good lesson in how to not answer phone calls and talk to custo...

👍 Dr May listened and offered a plan to help me with my health issues. I think he will be a good doctor for me. The receptionist who checked me in was condescending. The woman who checked me out was of no assistance when asked about a location on the Westside for bloodwork. She wouldn't even try to he...