Worst rated Urgent care centers in Mayfield Heights, United States

😠 Made an appointment. Asked to get there 15 minutes early. Checked in with no one in waiting room. For over 20 minutes I sat listening to the nurse having a complaining session with her manager. Manager that was standing in the doorway was the one who was aware of me waiting (a few short glances my w...

🫤 Edit: revising to 2 stars because the nurse practitioner was kind, helpful, thorough, and informative. The reception staff is petty, rude, and audacious, they’re the reason for low stars. 2nd bad experience here. Arrived when they opened. Reception and Nurses arrived and sat and gossiped and compla...

😠 This was a complete waste of my time. Don’t go if you have multiple problems. I was told the doctor can only see me for one problem. I wanted to discuss 2. I have never heard anything like that before, in fact the doctor didn’t even help me with the one issue. I won’t be back.

😠 Do not waste your time or money here. NP McKenna Van Rafelghem is so unbelievably rude and does absolutely nothing for you except to tell you to buy over the counter stuff. I went in because my nephew who had a bacterial infection and output on antibiotics had gotten me sick and I got all the same s...

😠 I always try to give places the benefit of the doubt, and the one good review persuaded me to give this clinic a try. I’ve had better care as a walk-in patient in random hospitals in second-world countries. The person who saw me here didn’t seem to know what was going on, and just told me to go to U...

😠 The ladies at the front desk were extremely nice and helpful but the female doctor on the floor was extremely rude and cruel. I had stitches in an intimate place and preferred to see a female doctor for them to be removed, she refused to even look at them. I don’t understand her rude behavior and at...

😠 Long wait times, which I kind of expected. But I waited 3 hours with my son, finally got into a room. The nurse was loud and rude. Rushed the whole thing and barely gave me time to speak. She kept wanting to speak to my son, who is mentally disabled, which I explained to her twice but she chose not...

🫤 If you have time to be on hold for 45 mins + then I highly recommend this doctors office. Every single month it’s the same song and dance, I have to wait on hold for 45 mins and talk to the rudest receptionists on planet earth to get my prescription filled, there’s always an issue no. matter. what....

😠 Over the years I've been to a lot of urgent care facilities for myself, friends, and family. This is the worst one I have ever been too. The receptionist, nurses , and doctor were all uninviting and cold. Especially the doctor. He wouldn't look my son or I in the eye, wouldn't answer my questions,...

😠 The NP was extremely rude and very unprofessional. I will never go back and I will tell anyone who will listen how horrible she is.

😠 Mother in law had an appointment with the clinic. She showed. Staff didn't. Nothing but a trashy sticky note at the check-in. No call or reschedule, no email or text update. You are absolute trash and I'm certain you are well aware.