Best places: Hospitals in Mountain View, United States

😐 I had a convenient, quick appointment for a blood draw. The woman at reception was very curt and rude, however, despite not being very busy. I simply wanted to ask her a few simple questions about checking in and she rudely deflected me to signage and lectured me about how nobody pays attention and...

😠 I went to the ER and the doctor asked some questions and diagnosed that the issues I was experiencing were not immediately concerning and recommended that I am able to wait until I see my primary doctor. I was in there for less than 20 minutes! I ended up getting a bill for a level 3 visit of over $...

😠 INSURANCE FRAUD! This office sucks! Do not go there! They will bill your insurance for things they didn't do. The insurance/billing coordinator knows exactly what she is doing when billing procedures that were not actually performed. I provided a panoramic x-ray for my husband from our previous offi...

😠 Update Sep 30 2022: Still no signs on outside of parking structure to let you know where the testing site is located. Inside the parking structure, many signs to direct you to the 4th floor to make u-turn to get in line on the 3rd floor. Great service inside. Over 6 months ago: Went for a COVID tes...

👍👍 This is my favorite hospital. They saved my life when I was battling cancer at 2 years old. They treat you like family. When I see my doctor, they are often friendly, kind, and caring. I love that they have a security gate for the parking area, too. It makes me feel more safe than other hospitals. I...

😐 Reviewing a health system/service is an opportunity for me to appreciate the efforts of the providers who are providing the most precious services in the community. There are multiple buildings here and staff is very nice. Parking is a little bit tricky here so try to reach a little early if you wa...

🫤 This hospital needs to improve the triage and waiting process for patients. There is no reason a patient who complained of chest pains should wait 5-6 hours to be seen by a doctor in a cold and uncomfortable waiting room during omicron spike, especially if that patient is a senior citizen. My mom w...

😠 Worst staff I have ever seen in a hospital. The nurses and secretaries are extremely rude and most have such negative attitudes. Zero communication between them and constant miscommunications leading to medication mix ups, or simply medication not being brought out. They gave me too many saline IV b...

😠 DO NOT GO HERE! This place is terrible! I walked in after vomiting lots, shaking terribly unable to stand up well, shivering from pain. The doctor took FOREVER! I asked if my mom could help make decisions, because I knew I was not thinking correctly because of seizures. After telling this to the doc...

😠 I think you guys better close the ER when you don’t have a facility to take care of your emergency patients , I came to see doctor to ER for leg swelling they took all the reports and told me to wait after waiting of 2 hours , when I approached the nurse at next to the security counter I have to wai...

😠 It’s so sad the that office staff is rude and incompetent. I love my doctor. I think she’s truly the best in her field and delivers top notch care. Too bad I can’t get in to see her because of scheduling confusion, poor planning, and a staff that really lets you know they think that you’re unimporta...

😠 My uncle was doing well came too this hospital was dead I a few days of arriving then too make matters worsening I was made too wait a minimum of 15 minutes in the lobby every time I want to visit was also was threatened by a nurse that threatened me with security because she barely spoke English an...

😠 The most careless nurses especially in ER with lack of respect and communication. Most of the nurses give wrong reports to doctors and then the doctors reduce medications especially the most important one that can causes you a lot of problems later when you discharge. But still they don’t care. Afte...

👍👍 Its easy for people to write a bad review about the place. But many may not know or care that this is a County Hospital. Not some fancy schmancy Place. With that being said, All the free operations and free care I got here have always been good. The Doctors and Nurses are knowledgeable, not fresh o...

😠 Third terrible experience I’ve had in the ER at Santa Clara Valley Medical! It’s consistently filthy, triage nurses are short and rude and lack empathy’, it’s an epicenter for crackheads, and transients. That’s just the truth! Last night 09/14 the triage nurse nonchalantly told me that “this just ha...

😠 Unpleasant experience. I was there for my first pregnancy OB visit. Doctor Jennifer Hsia used my samples did extra testings a without informing me, which I was only agreed to do 1 testing. They charge me 3 testing fee $452. They told me insurance was in network and covered pregnant checking and tur...

😠 0 stars if I could. This hospital does not care about preventing central line infections or how to properly care for their patients. Terrible hospital. No one needs to die from preventable infections

😠 My best friend was admitted here for severe difficulties breathing, which turned out to be a rare lung infection. The attending doc kept insisting the only reason she was having breathing difficulties was she was 'getting upset' and she needed to calm down. Studies have shown that the American medic...

😠 They refuse to let anyone visit patients. Grandmother was at the hospital for several weeks, they didn’t take care of her. The nurses abused her to the point where she has bruises all over her body as though she was beaten and handled roughly all over. Before going into the hospital she didn’t have...