Best places: Banks in Phoenix, United States

Bank-affiliated coffeehouse chain offering hot drinks & free WiFi in a modern setting.

😠 Terrible customer service for existing customers. Went in to open a savings account and after waiting my turn am told no, they only do this work by appointment. Personal banker/manager is not with a customer, counter clerk is not with a customer and other counter clerk is just finishing. No one e...

😠 I am so disappointed in visiting this branch today. In the past at other branches the tellers and everyone has been helpful and pleasant. Today we asked to have a simple notary completed. We were told we needed to make an appointment and come back but, then we attempted to make that appointment we w...

😠 I waited on hold for 2 hours for assistance with my current car loan. Finally got a representative, she took my account number and placed me on a “brief hold” and I got hung up on. Now I’m sitting on hold again ... just hit the 2 hour mark again and the hold music has stopped... 4 hours in one day a...