Best places: Apartment rental agencies in Rochester, United States

👍👍 We have lived in Shelbourne apartment building since 2019 and have been thrilled with the location, the apartment, and the staff responsiveness to the minimal maintenance issues we have had. Whenever we have put in for a maintenance request, the staff was onsite within a few hours. Audra was our ori...

😠 This is my first time writing a bad review unfortunately! I’ve stayed in a few apartments in Rochester and never had such a worse experience, These apartments are stated to be luxurious yet they do look like sure is on the outside but if you go within it’s anything but that. First off you cannot tak...

😠 Maintenance requests are often overlooked-- if you want anything to get done you have to ask a second or third time (hopefully it actually gets done). These are supposed to be luxury apartments and townhomes, but there are cracks in the walls, the cabinet coverings peel, the paint job was done poorl...

😠 Do yourself a favor and never rent from here. It’s overpriced for what you get and the area it’s in. The air conditioners don’t even work and it’s terribly hot in the summer in the units. There’s mold in the basement and they don’t even try and fix it. There’s also mold in my unit and instead of f...

😠 The owners of this complex, for reasons unfathomable to me, seem intent on destroying the value of this townhouse complex. In the past several months, they have cut down DOZENS of trees, mostly healthy, and pulled out hundreds of perfectly healthy bushes and shrubs. They have destroyed tenants garde...

😠 Terrible place to work. Safety is ignored by management. Apartments on Alexander St had bed bugs. Owner was to cheap to upgrade elevators at the advisement of professionals before they failed inspections. To fix a hole made in the roof made by an employee falling through they just placed a piece of...

😠 This place sucks, I would not recommend this place to no one. Had no heat, called the office they blew it off, called again they blew it off, called after work emergency line, and the on call guy asked me what was the temperature in side which was 58 degrees and outside it was 15 degrees. So the...

😠 The advantages of the apartment are affordable, sunny, and the school district is good. There are also many shortcomings. The apartment may take a long time. When you check in, the ground is damaged and unmaintained. The tiles are cracked and cannot be maintained. The refrigerator isolation layer i...

😠 The management company is allowing this building to fall apart by how slow they act to repairs. Read your lease carefully as they will only provide what they are legally required to. If you live on the top floor, don't expect the elevators to be working, as the are not guaranteed in your lease. A re...

😠 I first called to inquiry about a one bedroom. I had trouble with the website letting me send a message so I called. I asked if I could tour an apartments and was told we do not have tours, you can look at pictures on our website. There are no pictures of a one bedroom on their website. I wanted to...