Best places: Car rental agencies in Rowland Heights, United States

😐 I initially made a reservation back on 1/13/23 for a F150. On the pickup date of 6/5/2023 a F150 was not available. Emily the customer service rep who was helping me offered a Toyota Tacoma which is not compatible to a F150 truck. There was a Ram 1500 truck there, but I was advised it needed tires....

😐 Fist of all I needed to rent a car for emergency purposes since my car broke down, they gave me a vehicle that was not in great drivable conditions, the day after they gave me another vehicle that did not have a working horn!!! Horns are essential in driving, it can prevent accidents. I kept the car...

👍👍 Enterprise them is the best car rental company!! I've been doing business with them for the past 10 years, and I will not go with anyone else. Enterprise is very accommodating, and always have what I'm looking for. The service is excellent and the staff is always so friendly and ready to assist my n...

😠 They sent us away because of Lack of verification even though drivers license has the address on it this is the last time I’ll be using this location Rebecca wasn’t a help at all she was almost relived to send us away

👍👍 I’ve been coming to this specific South Pasadena branch since Sandy was manager. Sandy was superb, then she was sent to another location and Austin took over. Austin was the best, and of course was promoted. After this coronavirus shut down I noticed this branch had closed. I was so sad, but now it...

👍👍 Everything went well, friendly staff, rent a car 3 to 4 times a year, so far no problems.

😠 Reserved a car the night before reservation, a man called a hour before pickup and said we don’t have the type of car you reserved. Okay, but what about is there another size vehicle that you’d be willing to rent, or could I wait until Monday, or another location has vehicles, just we don’t have the...

😠 Pre-paid for a vehicle using my debit Master Card. Was refused my vehicle on Friday afternoon, leaving me unable to rent another vehicle from anywhere else as I now have to wait 7 to 10 days to get my money back. My trip to Vegas was then cancelled and everything I had planned thereafter. Hertz ref...

😠 I rent a Toyota car. The tire was bald. And they didn't change it . Also the oil is too old, too. The car maintenance light come on. I asked them. They said it's fine. After 3 days, something happened. I got tired pop on the freeway. I called roadside assistance from Hertz. Hertz said that they migh...

😠 Hertz Car Rental - West Covina has misleading operation hours on their website. The lady behind the counter told me that I can return my rental before 12:00. I called around 9:30AM to make sure they're open on Saturday since their website says closed. No one answers the phone so I assume they're cl...