Best places: Public health departments in Russell County, United States

😠 I'm OTR Trucker, I was delivering a load in the area and had a few hours to spare. My apt was at 1:30 I arrived at 12:30. Knowing they were going to put me through the paperwork process. Now when I tell you they were more focused on what i make in a year then what i came for Baby.... i had to revisi...

😠 Scheduled an appointment for 11:45am on 12/28/21. I was told to arrive at 11:15am. When I arrived I was told that I didn’t need to arrive early. At 12:40pm I was still not called back to be seen. The front desk staff continued to tell me that someone would call me back soon. The lack of communicatio...

😐 At pediatric clinic, the black lady with the shaved red hair is always rude. She lets all the Hispanics jump the line for an interpreter. She leaves all the black patients stand there waiting to checkout behind the “wait here” sign. I was late picking up my children from school. That is dangerous. S...

😠 I called this morning and I couldn’t hear a greeting and she completely hung up on me! I called back and told her I needed to make an appointment for shots and she paused so long and said umm you just walk in for shots! I had no idea I just moved here and I’ve always made appointments before. Some t...

😠 If there was a way to rate this clinic a negative number, I would. While on the phone, the woman I spoke to (Trina) was unapologetic, disrespectful, and unprofessional. Explaining to her that the “note,” in my file was never an event that took place (the note insisted that I had my birth control rem...

👍👍 I am posting for my best friend's parents. They raved about their great experience getting their first COVID vaccines. Marina returned their call and made their appointments. She was so warm and personable. When they arrived at the health department, everything was very organized. The staff were ver...

😠 Should be ashamed as a business, visited 1st day to get health physical for my child at 8 am in the morning had to grab a number, being that I was like the 3rd person in the building I still didn't even get to receptionist until 11, after seeing receptionist you have to sit and wait for them to call...

😠 This place is a mess! Last week they gave me an appointment for my daughter vaccine, we got here on time and the lady was like …. Ooops our bad that vaccine can’t be taken before the actual date , you gonna have to reschedule, meanwhile o drive 1 h to get here. The appointment is scheduled for today...

😠 I went there for my child physical. They say you can make an appointment by calling , yet they never pick up the phone. So I went for a walk in. The security is in charge of letting the people to the front desk. I got there at 8:20 and waited hour and 30 min and decided to leave. The security let’s...

🫤 Don’t waste your time go somewhere else unless you just can’t . Front office staff are rude , slow and gossip about patients and their co workers . They don’t answer the phones just sit and let it ring (I’ve witnessed) . The nurses try and get you in and out with no compassion for the job or patient...

😠 Can’t ever get anyone to answer the phone. It rings & rings & rings & then finally disconnects. Completely ridiculous. Apparently if you want to make an appointment you’re better off just driving all the way up there & doing it in person because you won’t be able to do it over the phone.

🫤 I hate to give this place two stars because my therapist , nurse and psychologist does a great job whenever I go but the receptionist is another story. I had to come in and see the psychologist for a very personal reason and the receptionist with the black hair and the tattoo on her left wrist. Wou...