Best places: Apartment rental agencies in Short Pump, United States

😠 Management is terrible. Ashley and Kiki do not communicate properly. Maintenance let the apartment plumbing get so bad that a pipe busted and flooded our entire apartment ruining all most of our belongings and still expected us to move all of it out. Ashley was very insensitive to the situation espe...

👍👍 Having lived in this community for nearly 2 years, I have already decided to renew my lease for the year, as I find it to be a truly enjoyable and comfortable place to call home. One of the standout features of this community is the location, cleanliness, gated environment and supportive and profess...

😐 While maintenance responds very well when an incident is reported; I have an ongoing misgiving about thoroughness and problem solving. I have a stove light that seems to burn out every other month. Obviously that should not happen. Maintenance responds every time and...... changes the bulb. W...

👍👍 I’ve lived here a little over a year now and recommend it to everyone I know looking for a place in the Short Pump area. Maintenance is fast and efficient, the nighttime security guys are kind, and the overall property and facilities so far have been good (despite having been interrupted by COVID)....

👍👍 Abby, Christina, and Cordale made this emergency move the best decision ever. Little about my situation, I ended up having to find a place and move out a week after Christmas due to a deadly mold outbreak in my home. Story short I stumbled across Broadmoor apartments. Christina viewed the apartment...

😠 ***UPDATE*** To whom ever replied to my initial review - you are seriously trying to act like I was contacted about these charges you are coming at me for over TWO years after I moved out??? That is an absolute LIE and it’s not going to work! The one and ONLY time I heard about these “”move out”” ch...

😠 NEW MANAGEMENT: NEW PROBLEMS. RENTER BEWARE I used to love Avia. Living here was like living in an exclusive vacation resort. But in April, when Greystar - the new management company - took over, Avia has turned into the pits. 1. The pool is no longer sparkling blue and the vanity lights are never...

😠 Update: the “noise attendant” is a joke. They don’t return calls and just ignore emails. I hate being in my apartment due to upstairs neighbors. These apartments look nice but the floors and ceilings are THIN. I have lived under people before plenty of times, but here it is unbearable. My schedule r...

👍👍 Updated Review: Excellent Improved Service from all in Management Office-I highly recommend Everleigh Greystar Short Pump! Thank you Everleigh Greystar Short Pump staff very diligent, tenant-friendly, focused, goal/results-oriented! I’m so lucky to live here! **** Before: POOR NEGLIGENT MANAGEMENT...

😠 I am giving it 1 star because there is no zero star here. Do yourself a favor and DO NOT MOVE HERE at WELLESLEY TERRACE at Short Pump Apartments. I try not to write bad reviews, but I am writing it to highlight ARROGANT and UNPROFESSIONAL behavior of GSC management, and non-existing service. Just w...

😠 If I could give a negative star, I would. Do not trust this place. They will charge you unnecessary unethical fees upon move out and you won’t hear about it until they have another company contact you to get your money a month later. They do all of this without having the common decency to call you...

😠 Very bad management. Had to break the lease and move out to a different society. They don't clean the common spaces. Every service request that I opened through the app/website had to be followed up at least 5 times (You need to walk into their office multiple times) to get them resolved. Even then...