Worst rated Diabetes centers in United States

👍👍 The office in McAllen has new employees working the reception area and phones. They have really been doing a great job and I am so grateful for the new staff. Mary Valdez is very organized, goes out of her way, and is so sweet!

😠 Doesn't talk. Basically makes you come back monthly for your prescription..unlike other drs I've come to find out. Had young staff member talk and joke about me thinking I couldn't hear. All I could think of is we as patients come to these "professionals" vulnerable. I understand work jokes but not...

😠 Extremely unprofessional I just waited an hour and 15 minutes at 8 in the morning in a doctors office to later be told that the doctor called out. Every time I go there the front desk staff are extremely rude and cut me off when I'm talking.

😠 I would not recommend any of my friends or family members that are diabetics to use this doctors office. They have awful customer service when it comes to speaking with a representative about scheduling, changing, and cancelling appointments. Also, they lack initiative when it comes to sending lette...

😠 This was the worst experience I’ve ever had at a hospital/ medical facility. I walked in and there were only 2 other people in the waiting room, neither in critical condition. I was in immense pain so figured I would be seen right after them. Within the next 3 hours, 6 other individuals came in. The...

😠 My boyfriend was a new patient at her practice. She saw him one time in person, it took 8 months to get an appointment. She would never answer his messages. She would make him wait so many months to refill his prescriptions. The girls in the office were extremely rude. the doctor called security to...

😠 I would give this office a zero if I could. I am pregnant and was referred to this endocrinologist because my thyroid is not working as it should. I was referred at 22 weeks, the endocrinologist is an hr and 1/2 from my home and do not take patients late, so I had to take an entire day off work. Not...

😠 Don't listen to their patients. Extremely disappointed.

😠 First of all, my doctor is great. He deserves 5 stars, honestly. But when I have an issue and try calling, I get no response 9 times out of 10. That's a problem. The receptionists hardly ever pick up the phone. I called today to get info from my doctor before the clinic closed at 5:30pm (30 min....

😠 The receptionist was unhelpful. I asked if they accepted my insurance since they do not have information on their website. I was told to call my insurance carrier since they don't do verifications. I was taken back and hopefully they will create a user-friendly informative website and staff. Als...

😠 I’m only writing this so no one has to go through what I did, please find an different office and different doctors. On several occasions this office delayed or outright refused to refill my insulin prescription, I’m a type 1 diabetic so it’s not like I have any alternative. This has lead to unneces...

😠 The nurses and doctors are great for the most part but the wait before seeing a doctor is close to two hours. They need to do better at time. No one should be seeing a doctor at noon if their appointment was 10a.m.

😠 I have been here for 1 visit so far and I love the doctor. Hate everything else. My doctor was wonderful and thorough, but the staff is so unorganized. I had lab work done at an outside lab. That fact my results over today's later. I called the office to see if they have gotten them, they said no no...

😠 The doctor was a wonderful help once we did get to finally see her, however the clinic itself is a disappointment and we will not return. The waiting room and exam rooms are run-down and dingy. The office staff hardly communicate, and did not fully understand my insurance (tricare). They also failed...