Best places: Department stores in New Zealand

Upscale, established department store featuring fashionable clothing, homewares & gourmet food/wine.

😠 My friends and I were looking at the stuffed toys and a blonde staff member named Charlotte who we believe to be a manager, came over and started harassing us. She said that we had to pick up all of the toys on the ground even though we hadn’t made the mess and was saying that we were trampling all...

👍👍 Went browsing but ended up buying a set. Not able to bring the price lower but service was superb. Amy rocks! Delivery was well explained and goods were very good wrapped. Notes on outside was clearly written. Goods arrived with no problem, thank you Amy, you are wonderfully great!

👍👍 This is for the Pukekohe store, I would like to comment on a previous comment regarding a staff member who was apparently rude to a customer( you know who you are) I was in the store when you jumped the queue demanding the changing door to be opened, you SW was very rude, I feel you should apologi...

👍👍 Yazmin who works there was so helpful and friendly, I was looking for eyelashes and glue and she helped me get everything I needed , gave me tips and tricks on how to apply them . And it actually worked

👍 Kmart St Lukes is located in the St Luke's Mall and has all the goods you'd expect to find. From housewares to bicycles, exercise equipment, clothing, shoes, electronics, giftware, makeup and loads more. Good pricing range and wide range of stocked goods so you'll be able to find almost anything y...

👍👍 Most excellent click and collect experience in level 3. order was ready in just under 3 hours. very clear instructions provided. despite them looking extremely busy in the store, they all seemed to work like a well oiled machine!!

👍 Kmart has become a very popular for the last few years. Opening long hours. You always see many people shopping there. It is self service. Not easy to find a staff to help you out if you want to locate an item. Sometimes you need to spend some time to search for the item you want. The check out...

👍👍 Thanks so much to the lady who help me tonight. I was so impressed. I try to buy a charger plug but can not find it. I asked the beautiful staff who is doing her job. She show me the way with details. 1 minutes later. She come to me to check if I find the plug or not. You make my day. K mark staff...

😐 A very posh department store in New Zealand. However, the staff members needs a lot more education regarding customer service. I bought a leather gloves, and after put them on my hands twice that night some of the sewing got undone by itself. Brought it back to the shop, and instead of remedying the...

👍👍 Department store located in Queensgate mall , the only mall around Wellington. It has a wide collection of cosmetic and beauty products from big brands and I love that they have so many discounts and specials all year long. I also like the bedding and linen collections, as well as the kitchenware....

👍👍 Great customer service. Lady at the entrance was very friendly & helpful. Store is well stocked, well organized & very tidy when compared to Kmart's in Auckland.

👍👍 Yesterday I had the pleasure of visiting your store and was fortunate enough to receive exceptional service from one of your staff, Mina who is the counter manager of the perfume department. I wanted to take a moment to express my gratitude and share my positive experience. Mina went above and beyo...

👍👍 There sales are always Great!! Quality products, everything you need for Interiors including furniture, baby hardware, kitchen appliances etc

😠 Bad experience with a lady in the men’s department for click and collect. Ordered online and had no confirmation email, went in store to ask if it was ready and what was going on with it. The lady searched out the back and that’s it as she was following “procedure” and there was nothing else she cou...

😠 Kmart has false prices on multiple items. When I complained as it is a huge store which would have multiple sales on every item most days all they offered was a refund and they take the item back. They have absolutely no repercussions for stating incorrect prices which multiple people would have pai...