HeadQuarters, ByWard Market image

HeadQuarters, ByWard Market

Restaurant Cafe Bar Beauty salon Coffee store Cocktail bar

One of the Most Reviewed Beauty salons in (Old) Ottawa


Address

115 Clarence St., Ottawa, ON K1N 5P5, Canada

Website

hqottawa.com

Contact

+1 613-695-4747

Price rating

$$ $$

Rating on Google Maps

4.30 (576 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 am to 5 pm
  • Friday: 10 am to 5 pm
  • Saturday: 9 am to 5 pm
  • Sunday: 9 am to 5 pm
  • Monday: Closed
  • Tuesday: 10 am to 5 pm
  • Wednesday: 10 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: great (13) coffee (12) good (12) brunch (11) service (11) hair (10) menu (9) spot (9) drinks (7) staff (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Vanne S. 3 years ago on Google
    Great place! Awesome vibes and atmosphere. The place looks clean and I appreciate the way they set up the whole place. The food is amazing! The Maple fries are like the perfect Hangover food. They have a variety of options in their menu. What could have made this experience better is a hotter food. I got my food warm but not the comforting warm I would expect. Overall definitely go to for brunch, lunch, or just casual hangouts
    1 person found this review helpful 👍

  • 1/5 Caleigh G. 3 years ago on Google
    I went to the market last night with 3 friends and had a disappointing experience. At the beginning all was well we got in quickly and were seated on the patio right away. Once at our table our waitress took our order quickly and then the wait began... we were seated at our table at 11:40 and didn’t receive drinks until 12:40. A full hour with out receiving anything, tables around us received second and third drink while we waited and a table around us that was seated a half hour later was also served their first drink before us. By 12:45 we received our drinks but were unable to order more because they had already closed their bar. Would not recommend going here.
    1 person found this review helpful 👍

  • 3/5 Jerry K. 4 years ago on Google
    Had higher expectations for the prices on the menu. Sides were delicious but $21 fried chicken was overcooked.

  • 5/5 Jessie D. 2 years ago on Google
    Great spot for any occasion! Headquarters has been my go-to brunch spot for a while. Their menu is fresh and delicious! The maple root beer potatoes are to die for!! And coffee is amazing. I also recently went and sat on the patio for my birthday and was serenaded by a live saxophone player. The cocktails were fun and super tasty! I always get great service and love the fun vibe. Will definitely keep coming back :)

  • 5/5 Said M. 3 years ago on Google
    Excellent egg benedict, very good menu and service.

  • 4/5 Sujin K. 3 years ago on Google
    (Translated by Google) Friendly staff. Good food. But the price is not good. (Original) 스텝들이 친절함. 음식 퀄리티 좋음. 그러나 가격은 착하지 않음.

  • 5/5 Sup6 3 years ago on Google
    Just Love this place

  • 5/5 Ash S. 3 years ago on Google
    Amaaaaazing service and food/drinks.

  • 4/5 Awatto E. 3 years ago on Google
    This a unique and fun spot to be. My wash, treatment, cut, style, a product to take home & drinks plus tip came to around $200. This is definitely not a cheap place but I do wish they had more affordable food & drinks items. They could also do with a menu re-vamp or seasonal changes to the menu which would keep things exciting. The stylists keep a fun, light atmosphere and they always have good tunes playing. Very Instagram-able. I really really wish they would update their website, though. It's been the same since they opened and does not reflect the salon & cafe, in my opinion. They also need a better routine for when a customer walks through their doors because it can be very confusing.

  • 2/5 Melissa J. 4 years ago on Google
    It was closed. Usually this place is great but none of their social media was updated to reflect the decision to close, nor were their any signs on the door indicating how long they would be closed or if they were even closed at all.

  • 4/5 Vanessa P. 4 years ago on Google
    Amazing food presentation! The most fancy grilled cheese I've ever had!

  • 4/5 Louise 4 years ago on Google
    (Translated by Google) The brunches are decadent and plentiful. Too bad the servuce is not done at the table. (Original) Les brunchs sont décadents et copieux. Dommage que le servuce ne se fait pas à table.

  • 4/5 Jonathan J. 4 years ago on Google
    They have a good selection of brunch items, wine and barista coffee. We had the dumplings and sauce, and a salad, both of which we enjoyed.

  • 5/5 Sharada C. 2 years ago on Google
    AMAZING customer service, great vibes and the best cocktails!! Try the s'mores espresso martini or the HQ & CO!! 10/10 recommend. ALSO stopped in there for coffee in the morning and the vanilla latte w oat milk is also incredible!!

  • 5/5 stephanie c. 4 years ago on Google
    Super great, had a tea and a conversation about what I want for my hair. Before razor and scissors are involved. all the love

  • 4/5 Stephen H. 4 years ago on Google
    Good coffee but expensive.

  • 5/5 Tara M. 4 years ago on Google
    All I have to say is I have been to every salon in the city (I mean close) and not only is this the best spot but Sam is honestly a magical genius when it comes to cut and colour!! Never had a better blonde or cut ever... every single time! I’ve been waiting five years to find this :) thank you Sam and Headquarters !!!

  • 5/5 Jonathan C. 4 years ago on Google
    Good food and reasonable prices

  • 2/5 Alex K. 4 years ago on Google
    Service was great but Benny was so sweet. We go out for Benny all over the city but I had a tough time even finishing it. Latte was good. But for $18 for a Benny, I expect table service. Not for me but obviously a fan favourite. Come for the coffee but if you’re looking for a great Benny, I would skip it. Potatoes as well had a sweet taste. Had to douce everything in sriracha to get through half of it. Cute spot. Too bad the food doesn’t taste good.

  • 5/5 Kaitlyn B. 2 years ago on Google
    I always forget about this little brunch spot! Great patio with lots of shade. Ordered the eggs benedict and breakfast sandwich. Coffee ordered included an Americano, iced latte. Cocktails were Rosemary's libertine (my favorite), smoked pineapple express, and slay then rose. Food was great with good portions/fair pricing. Service was quick and friendly. Cocktails were so good. Would be a great spot just for a coffee!

  • 5/5 Kathleen S. 2 years ago on Google
    Awesome food and lovely staff! Came here two days in a row for breakfast during our stay in Ottawa, was not disappointed. They have lighter fare which is nice if you're not a big breakfast type of person, especially during the summer; the prosciutto ham sandwich with avocado was delicious, and if you're looking for something more substantial the HQ benedict is an excellent choice as well. If you're looking for something sweet, the French toast will definitely hit the spot, plus they have drink specials during brunch on mimosas and caesars. Definitely recommend to anyone traveling to Ottawa, especially if you're staying in the Byward Market area.

  • 5/5 Julia L. 2 years ago on Google
    I can’t say enough about the AMAZING brunch my family and I enjoyed at this awesome restaurant. The food was delicious, fresh and great portions! We also had fantastic service from our server Jessica who recommended our food choices and the $5 mimosas! Coming from out of town, they were very welcoming and friendly! I will be back next time I am in Ottawa!!

  • 5/5 Florence M. 2 years ago on Google
    Amazing food, prices are really resonable, the portion are perfect & the staff is super friendly and thanks to Lania & Michaela for their wonderful service

  • 4/5 Joel B. 2 years ago on Google
    I went here for a Sunday brunch. Nice vibes, trendy place. Their handcrafted cocktails were delicious, the servers were quick and friendly. During my visit the kitchen may have been a little overwhelmed as it was a busy time, our food took a while to come out but was as ordered and tasty!

  • 5/5 John Allen G. 3 years ago on Google
    Great service

  • 3/5 Jenny N. 3 years ago on Google
    Agreed with other reviews. The brunch was not the best. Flavours were out of place. But the cappuccino was yummy. Definitely a good cafe but food was not the best. Will come back for the coffee.

  • 3/5 Nadiya S. 3 years ago on Google
    The stars are for the coffee! The cappuccino was so so nice. The brunch I had there was not the best, the eggs Benedict was made with "creativity" - the potatoes were sweet and the "chef's choice of protein" was super odd. Would only come back for the coffee....

  • 5/5 Emily K. 3 years ago on Google
    I come back here every few months, and I'm never disappointed. The food tastes very high quality. I'm especially a fan of their home fries. Expect slightly above average prices (approx. $35/person for brunch and $45/person for dinner and a drink, including tax and tip). The portions are filling. Service is good too. My only real criticism is that I find the decor and ambiance a bit generic, despite obviously going for the "hipper", "cooler", L.A.-type feel. They sometimes play music that I would consider rather kitsch like Maroon 5 and Chris Brown, but to each their own! (Though, you really shouldn't support musicians who plagiarize art and beat women.)

  • 1/5 C 3 years ago on Google
    Popped in to kill twenty minutes before an appointment. The host who took my order said they had every kind of milk. I waited fifteen minutes before approaching the bar to check on my drink. The barista seemed confused and asked if I wanted whole milk, I said no, I’d like cashew, to which he replied they were out. I asked for a refund and waited further as both their debit machines were out of commission. I reluctantly took a cash refund from an apathetic staff and an even more apathetic place. Do not recommend.

  • 2/5 Ted M. 3 years ago on Google
    For $26 I expected the fried chicken to either be really good or really big. It was neither. The Egg McHQ was excellent value and taste. Not sure why both these items exist on the same menu. Inconsistent.

  • 5/5 Alicia D. 3 years ago on Google
    I recently went to this salon and saw Damien! He spent 4.5 hours of his lovely time on my hair transformation. He transitioned my hair from “virgin” dark brown hair to platinum blonde and I’M OBSESSED! I couldn’t be happier! He did an AMAZING job and my hair isn’t damaged at all. In fact, despite having it bleached and toned from very dark hair, it’s super smooth and feels healthy. He also toned it to work perfectly with my skin tone and eyebrows for when my roots grow in. Then, he cut it exactly how I wanted, shaping my face and cutting just above the shoulders (even though I was a bit vague on what I wanted for my cut). Damien is very outgoing, kind, and professional. All the staff were very helpful and friendly. Also, every single person leaving the salon after their appointment looked flawless — from hair braiding, beard shaping, dyes, and cuts! I HIGHLY RECOMMEND this place to anyone.

  • 3/5 Tungesh K. 3 years ago on Google
    Lovely outdoor sitting area. Food looks great for brunch. Wasn't a fan of the coffee options or taste (if you are looking for something unique). They were not selling pastries either if all you want is a pastry and coffee.

  • 5/5 Kim E. 3 years ago on Google
    I’m beyond happy that Dorothee is back in Ottawa. She always has my hair it’s absolute best in any style I ask for. She is multi talented and experienced in all hair types. Dorothee has given me so many different hairstyles from long to super short and it’s always flawless.

  • 5/5 Saiku S. 3 years ago on Google
    Had the best espresso lemonade and home fries here. Only place in the city I've had an espresso lemonade for that matter. Avocado toast sandwich is super heathy and filling. All around great spot and good vibes!!

  • 5/5 Nada W. 3 years ago on Google
    Favorite coffee place!

  • 5/5 Dixie-Ann C. 3 years ago on Google
    Great atmosphere, friendly service

  • 1/5 Casey D. 3 years ago on Google
    Came here on a Saturday night to get drinks, there was one bartender and it took us an hour and a half to get one drink. The cocktails are expensive and really small. Not worth the time or money. Definitely a lot of potential as the environment is really nice but we were really frustrated with the service.

  • 5/5 Bruna V. 3 years ago on Google
    Great cappuccino!!

  • 5/5 Krista G. 3 years ago on Google
    LOVE Sandra! Amazing results every time! I will be forever returning

  • 5/5 Laurent G. 3 years ago on Google
    (Translated by Google) Delicious! The eggs benedict were the best we have tasted. The same goes for French toast. (Original) Délicieux! Les œufs bénédictine étaient les meilleurs que nous ayons goûté. Même chose pour le pain doré.

  • 4/5 Ines O. 3 years ago on Google
    It's great food but the service was a little slow .. I like it overall

  • 3/5 Amy R. 3 years ago on Google
    Came here with 2 friends and we got the matcha latte + ginger latte. We all found them to be pretty plain... the upside of this place must be the location + patio (or other menu items).

  • 5/5 Alyssa B. 3 years ago on Google
    The food here was amazing - I will 100% be back. I had a breakfast sandwich, the maple potatoes, and a matcha tea latte. Everything was serviced very quickly despite it being a bit busy. The atmosphere is definitely a bonus - HQ is bright with simple and modern decor. The only thing I would say could have gone better is staff knowledge of the menu/modifications. I asked for egg whites on my breakfast sandwich and one person told me that she had asked in the past and it wasn't possible. This is a bit weird to me but thankfully another staff member overheard and made it happen.

  • 5/5 Felora M. 3 years ago on Google
    Beyond happy with the salon, every visit is enjoyable and memorable. Thank you Damien.

  • 5/5 Christina L. 3 years ago on Google
    Very professional & Friendly !

  • 5/5 Pots S. 3 years ago on Google
    Sooooo thankful for this salon ! Turned a bad day into a great hair day

  • 3/5 Jeremy G. 3 years ago on Google
    Good drinks, the food is hit or miss. Nice patio. Give it a try n make up your own mind I guess.


Call +1 613-695-4747 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Small plates
    • ✓️ Organic dishes
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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